1001 Amadeus GmbH
Senior IT Service Delivery Manager – Munich Airport Operations(m/w/x)
Full-timeOn-siteSenior
Erding
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101001 Amadeus GmbH
Service Delivery Manager(m/w/x)
Erding
Full-timeOn-siteExperienced
Nejo AI Summary
Overseeing service deliverables and timelines, monitoring performance dashboards, and managing invoicing for IT/tech clients. Eligibility for airport security clearance required. Flexible working model.
Requirements
- Fluency in English and German (spoken and written)
- ITIL certification or equivalent experience in service delivery management
- Eligibility for airport security clearance
- Proven experience in service delivery, incident and problem management in IT or technology environments
- Strong communication, negotiation, and stakeholder management skills
Tasks
- Build and maintain strong customer relationships
- Oversee deliverables and timelines
- Monitor performance and update dashboards
- Provide clear summaries on risks and issues
- Manage invoicing and payment milestones
- Monitor P&L performance
- Act as the main escalation point for issues
- Coordinate resolutions and drive continuous improvement
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Competitive Pay
- Attractive compensation packages
Flexible Working
- Flexible working model
Startup Environment
- Caring environment
Learning & Development
- Learning opportunities
Informal Culture
- Diverse and inclusive community
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 1001 Amadeus GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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101001 Amadeus GmbH
Service Delivery Manager(m/w/x)
Erding
Full-timeOn-siteExperienced
Nejo AI Summary
Overseeing service deliverables and timelines, monitoring performance dashboards, and managing invoicing for IT/tech clients. Eligibility for airport security clearance required. Flexible working model.
Requirements
- Fluency in English and German (spoken and written)
- ITIL certification or equivalent experience in service delivery management
- Eligibility for airport security clearance
- Proven experience in service delivery, incident and problem management in IT or technology environments
- Strong communication, negotiation, and stakeholder management skills
Tasks
- Build and maintain strong customer relationships
- Oversee deliverables and timelines
- Monitor performance and update dashboards
- Provide clear summaries on risks and issues
- Manage invoicing and payment milestones
- Monitor P&L performance
- Act as the main escalation point for issues
- Coordinate resolutions and drive continuous improvement
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Competitive Pay
- Attractive compensation packages
Flexible Working
- Flexible working model
Startup Environment
- Caring environment
Learning & Development
- Learning opportunities
Informal Culture
- Diverse and inclusive community
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 1001 Amadeus GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
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