Description

In this role, you will actively enhance customer-oriented processes in neuromodulation by collaborating with physicians and clinical staff while providing technical expertise. Your daily responsibilities will include supporting surgical procedures, coordinating customer events, and driving sales growth.

Requirements

• •Completed education in a technical, medical, or life-science related field
• •Fluency in German and English (spoken and written)
• •Willingness to travel approximately 75% of working time, including overnight stays
• •Flexibility to work and travel within Central Switzerland
• •Valid driving license
• •Experience with CRM systems and tools for quotation and contract preparation
• •Strong communication skills with a customer- and solution-oriented mindset
• •Ability to work under pressure with a proactive, hands-on approach
• •Sales affinity
• •High sense of responsibility, reliability, and ownership
• •Strong collaboration skills combined with integrity
• •Friendly and confident personality

Tasks

• •Monitor and support surgical procedures in neuromodulation
• •Assist with programming of implants and device instruction
• •Provide patient follow-up care in selected clinics
• •Deliver high-level technical and clinical expertise to physicians and medical staff
• •Plan and coordinate dedicated customer support initiatives
• •Implement strategic measures for product introductions and launches
• •Increase awareness of the therapy portfolio for sustainable growth
• •Collaborate with Sales and Marketing for customer events
• •Implement software updates on programming devices
• •Manage customer data using CRM tools like Salesforce Lightning
• •Cooperate with internal support teams on administrative tasks
• •Meet or exceed individual territory sales targets
• •Prepare sales forecasts, quotations, and contracts
• •Track bill of material consumption

Benefits