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Senior Product Manager(m/w/x)
Managing product roadmap for AI customer service solutions, framing customer problems for engineering and design teams. Understanding of AI systems and LLMs required. Equity, generous paid time off.
Requirements
- Sharp customer focus and problem framing
- Compelling roadmaps definition
- Excellent product judgment
- Ability to build world-class product
- Understanding of AI systems and LLMs
- Technical fluency with modern tech stack
- Outcome-oriented with leadership skills
Tasks
- Lead a significant product area or project
- Understand customer problems through research and direct interactions
- Frame customer problems clearly for the team
- Manage the product roadmap and communicate it effectively
- Collaborate with engineers and designers to develop solutions
- Leverage AI to enhance efficiency and accelerate product development
- Evaluate product impact using quantitative and qualitative measures
- Ensure high quality in every product release
- Work with peers to deliver products with clear go-to-market strategies
- Model company values and R&D principles as a team leader
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive salary
- Equity
- Regular compensation reviews
Bonuses & Incentives
- Annual bonus
More Vacation Days
- Generous paid time off
Flexible Working
- Hybrid working
Team Events
- Fun events for Intercomrades, friends, and family
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Senior Product Manager(m/w/x)
Managing product roadmap for AI customer service solutions, framing customer problems for engineering and design teams. Understanding of AI systems and LLMs required. Equity, generous paid time off.
Requirements
- Sharp customer focus and problem framing
- Compelling roadmaps definition
- Excellent product judgment
- Ability to build world-class product
- Understanding of AI systems and LLMs
- Technical fluency with modern tech stack
- Outcome-oriented with leadership skills
Tasks
- Lead a significant product area or project
- Understand customer problems through research and direct interactions
- Frame customer problems clearly for the team
- Manage the product roadmap and communicate it effectively
- Collaborate with engineers and designers to develop solutions
- Leverage AI to enhance efficiency and accelerate product development
- Evaluate product impact using quantitative and qualitative measures
- Ensure high quality in every product release
- Work with peers to deliver products with clear go-to-market strategies
- Model company values and R&D principles as a team leader
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive salary
- Equity
- Regular compensation reviews
Bonuses & Incentives
- Annual bonus
More Vacation Days
- Generous paid time off
Flexible Working
- Hybrid working
Team Events
- Fun events for Intercomrades, friends, and family
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Intercom
Industry
IT
Description
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
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