Nexthink
AI & ML Engineer(m/w/x)
Full-timeWith HomeofficeExperienced
Lausanne
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NENexthink
Senior Product Manager, Endpoint(m/w/x)
Lausanne
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Defining endpoint troubleshooting roadmap and leading issue resolution delivery for digital employee experience software. 3+ years Product Manager experience in enterprise software required. Hybrid work, unlimited vacation, 25 holidays.
Requirements
- Master's degree in computer science, engineering, or equivalent practical experience
- 3+ years Product Manager experience in product-led company, ideally enterprise software
- Understanding complex technical systems and customer value
- Understanding of platform architecture, APIs, integrations, backend systems
- Understanding of data collection, quality, structure, and data support
- Interest in AI-driven product experiences and AI value creation
- Critical thinking on AI methods for user experience and automation
- Operate effectively in fast-paced environment with changing priorities
- Professional-level English, spoken and written
- Experience with endpoint technologies, device troubleshooting, or observability products
- Experience with L3 support, root cause analysis, or incident resolution
- Working knowledge of ITSM tools and practices (ServiceNow, BMC Remedy)
- Exposure to customer-facing roles (support, pre-sales, post-sales, customer success)
Tasks
- Define and drive endpoint troubleshooting roadmap
- Lead delivery of improved issue detection and resolution
- Translate complex technical topics into product requirements
- Collaborate with engineering, architecture, and design teams
- Research endpoint-related technical subjects
- Identify AI opportunities for troubleshooting
- Partner with support and customer teams
- Define and track product impact metrics
Work Experience
- 3 years
Education
- Master's degree
Languages
- English – Advanced
Tools & Technologies
- ServiceNow
- BMC Remedy
Benefits
Flexible Working
- Hybrid work model
- Flexible Hours
More Vacation Days
- Unlimited vacation
Social Impact
- 3 company-paid volunteer days
Healthcare & Fitness
- Free fitness centre access
Public Transport Subsidies
- Half-fare public transport reimbursement
Additional Allowances
- 50% French classes reimbursement
- Relocation package
Snacks & Drinks
- Free fruit, cookies, and soft drinks
Team Events
- Regular company and team events
Bonuses & Incentives
- Referral bonuses
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nexthink and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENexthink
Senior Product Manager, Endpoint(m/w/x)
Lausanne
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Defining endpoint troubleshooting roadmap and leading issue resolution delivery for digital employee experience software. 3+ years Product Manager experience in enterprise software required. Hybrid work, unlimited vacation, 25 holidays.
Requirements
- Master's degree in computer science, engineering, or equivalent practical experience
- 3+ years Product Manager experience in product-led company, ideally enterprise software
- Understanding complex technical systems and customer value
- Understanding of platform architecture, APIs, integrations, backend systems
- Understanding of data collection, quality, structure, and data support
- Interest in AI-driven product experiences and AI value creation
- Critical thinking on AI methods for user experience and automation
- Operate effectively in fast-paced environment with changing priorities
- Professional-level English, spoken and written
- Experience with endpoint technologies, device troubleshooting, or observability products
- Experience with L3 support, root cause analysis, or incident resolution
- Working knowledge of ITSM tools and practices (ServiceNow, BMC Remedy)
- Exposure to customer-facing roles (support, pre-sales, post-sales, customer success)
Tasks
- Define and drive endpoint troubleshooting roadmap
- Lead delivery of improved issue detection and resolution
- Translate complex technical topics into product requirements
- Collaborate with engineering, architecture, and design teams
- Research endpoint-related technical subjects
- Identify AI opportunities for troubleshooting
- Partner with support and customer teams
- Define and track product impact metrics
Work Experience
- 3 years
Education
- Master's degree
Languages
- English – Advanced
Tools & Technologies
- ServiceNow
- BMC Remedy
Benefits
Flexible Working
- Hybrid work model
- Flexible Hours
More Vacation Days
- Unlimited vacation
Social Impact
- 3 company-paid volunteer days
Healthcare & Fitness
- Free fitness centre access
Public Transport Subsidies
- Half-fare public transport reimbursement
Additional Allowances
- 50% French classes reimbursement
- Relocation package
Snacks & Drinks
- Free fruit, cookies, and soft drinks
Team Events
- Regular company and team events
Bonuses & Incentives
- Referral bonuses
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nexthink and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Nexthink
Industry
IT
Description
Nexthink is a leader in digital employee experience management software, providing IT leaders with insights to optimize employee experiences.
Not a perfect match?
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