Description

You will lead the European medical information strategy by overseeing call center operations, creating evidence-based content, and ensuring scientific accuracy across all stakeholder communications.

Requirements

• •Advanced scientific degree, doctoral degree preferred
• •11+ years (PhD) or 13+ years (MSc) experience
• •Experience in oncology therapeutic area
• •Experience in medical information
• •Excellent verbal and written communication skills
• •Experience managing scientific content
• •Strong organizational and project management skills
• •Strong analytical and decision-making skills
• •Knowledge of medical information regulatory guidelines
• •Proficiency in medical information databases
• •Experience with Veeva PromoMats advantageous
• •Ability to negotiate and collaborate
• •Ability to manage multiple projects
• •Self-motivation and adaptability
• •Experience managing medical information vendors
• •Willingness to travel
• •7+ years experience in Medical Affairs

Tasks

• •Oversee European medical information call center operations
• •Develop and maintain standard and custom response letters
• •Create FAQs and inquiry response guidance documents
• •Gather insights from clinical and biology stakeholders
• •Ensure content aligns with scientific and clinical data
• •Manage unsolicited inquiries from healthcare professionals and patients
• •Act as Medical Reviewer for MLR processes
• •Develop dossiers for market access and payer engagement
• •Review promotional and non-promotional materials for accuracy
• •Analyze inquiry trends to inform medical strategy
• •Support companion diagnostic communication and compendia submissions
• •Staff medical information booths at scientific congresses
• •Establish internal SOPs and compliance processes
• •Train and support medical information call center vendors
• •Report performance metrics to senior management
• •Monitor scientific publications and clinical trial data

Tools & Technologies