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DEDentsu International Switzerland AG

Senior Client Manager(m/w/x)

Zürich
Full-timeWith Home OfficeSenior

Independent processing of client briefings and fee control for diverse advertising clients. Independent problem solving and proactive strategic proposal development required. 2 volunteer days, 3 extra wellness days, Mental Health First Aider.

Requirements

  • Independent processing of briefings and client requests
  • Independent problem solving for clients' issues
  • Understanding of clients' business and objectives
  • Proactive development of strategic proposals
  • Support with budget planning and forecasting
  • Responsibility for timely task completion
  • Development of annual account plans
  • Collaboration across Dentsu and network
  • Review plans for margin and value improvement
  • Support and motivate internal team
  • Cross- and up-selling of services
  • Advising clients on media strategies
  • Development of clients in media transformation
  • Confidence in deriving client strategies
  • Confidence in consulting discussions
  • Adherence to deadlines and quality standards

Tasks

  • Act as the main point of contact for clients
  • Manage client accounts and ensure efficient work deployment
  • Control fees and bonuses based on defined KPIs
  • Process briefings and client requests independently
  • Solve client problems and know when to involve a supervisor
  • Understand clients' businesses and ensure maximum value from services
  • Collaborate with leadership to develop strategic proposals
  • Manage client communication plans, including timelines and budgets
  • Oversee financial operations for smooth processes
  • Support budget planning and forecasting for clients
  • Follow guidance and respond to tasks for global clients
  • Provide regular reports on client activities
  • Assist in developing annual plans for account growth
  • Collaborate across teams to drive business value
  • Review plans to enhance margins and innovation
  • Motivate the internal team to deliver high-quality work
  • Cross-sell and up-sell services to clients
  • Advise clients on comprehensive media strategies
  • Guide clients through media landscape transformations
  • Develop independent client strategies with confidence
  • Present projects to clients with expertise
  • Adhere to deadlines and maintain quality standards

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Flexible Working

  • Flexible working hours

Purpose-Driven Work

  • 2 volunteer days

More Vacation Days

  • 3 extra wellness days

Mental Health Support

  • Mental Health First Aider
  • Employee Assistance program

Modern Office

  • State-of-the-art office space

Informal Culture

  • Pet friendly offices

Learning & Development

  • Full access to Dentsu Academy
  • On-site learning sessions
  • Online language courses

Bonuses & Incentives

  • Referral bonus program

Workation & Sabbatical

  • Workation possibility

Team Events

  • Team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Dentsu International Switzerland AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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