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SAP Consultant - Sales & Service Cloud(m/w/x)

Ratingen
Full-timeOn-siteExperienced
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Customer consulting for cloud-based CX solutions at an SAP Platinum Partner, including workshop moderation and project resource coordination. Experience with SAP Sales & Service Cloud, Hybris, C4C, or CRM preferred. Flexible working hours.

Requirements

  • Completed studies in business administration, marketing, sales, business informatics, or comparable training
  • Experience with CRM systems, campaigns, marketing automation
  • Sound process knowledge in sales and service
  • Advantageous experience with SAP Sales & Service Cloud, SAP Hybris, SAP C4C, or SAP CRM
  • Independent and team-oriented approach, high initiative, strong communication skills, confident appearance
  • Very good German and English skills
  • Willingness to travel for projects

Tasks

  • Consult new and existing customers on SAP Sales & Service Cloud
  • Plan requirements workshops
  • Moderate requirements workshops
  • Plan project resources
  • Coordinate project resources
  • Perform project controlling
  • Assess feasibility of new customer requests and requirements
  • Create concepts for customer solutions
  • Implement created concepts
  • Perform presales activities
  • Deliver presentations
  • Conduct workshops

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • German – Business Fluent
  • English – Business Fluent

Tools & Technologies

  • CRM systems
  • Marketing automation
  • SAP Sales & Service Cloud
  • SAP Hybris
  • SAP Cloud for Customer (C4C)
  • SAP CRM

Benefits

Flexible Working

  • Flexible working hours

Snacks & Drinks

  • Snacks

Other Benefits

  • Accident insurance

Learning & Development

  • Further training opportunities
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