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Customer-facing role at global campervan rental leader, conducting check-ins/outs and RV sales demos. 1-3 years customer service or sales experience required. Commission opportunities, product and sales training.
Requirements
- 1-3 years in customer service, sales, hospitality, rental, or automotive environments
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Proficiency using CRM tools, rental systems, or digital sales software
- Organised, detail-focused, and proactive in managing leads or customers
- Driving License (Category B) required
- English and local-language proficiency
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak-season schedules
- Ability to interact with customers in different emotional states with calmness and professionalism
Tasks
- Champion customer experience for rentals
- Conduct check-ins and check-outs
- Provide rental briefings and ongoing support
- Handle service recovery and emergencies with empathy
- Perform professional RV sales demonstrations
- Showcase RV features, specs, and customer-specific needs
- Ensure smooth handovers and complete documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support RV Sales District and City Lead to meet targets
- Maintain knowledge of Indie Campers RV models
- Perform basic system demos (lighting, gas, etc.)
- Troubleshoot and escalate issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Native
- local – Native
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Competitive Pay
- Competitive compensation
Bonuses & Incentives
- Commission opportunities
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Access to rental fleet
Startup Environment
- Dynamic working environment
Informal Culture
- Multicultural working environment
- Home
- Jobs in Switzerland
- Rental Service AgentRental Service Agent at Indie Campers
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- Home
- Jobs in Switzerland
- Rental Service AgentRental Service Agent at Indie Campers
Customer-facing role at global campervan rental leader, conducting check-ins/outs and RV sales demos. 1-3 years customer service or sales experience required. Commission opportunities, product and sales training.
Requirements
- 1-3 years in customer service, sales, hospitality, rental, or automotive environments
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Proficiency using CRM tools, rental systems, or digital sales software
- Organised, detail-focused, and proactive in managing leads or customers
- Driving License (Category B) required
- English and local-language proficiency
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak-season schedules
- Ability to interact with customers in different emotional states with calmness and professionalism
Tasks
- Champion customer experience for rentals
- Conduct check-ins and check-outs
- Provide rental briefings and ongoing support
- Handle service recovery and emergencies with empathy
- Perform professional RV sales demonstrations
- Showcase RV features, specs, and customer-specific needs
- Ensure smooth handovers and complete documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support RV Sales District and City Lead to meet targets
- Maintain knowledge of Indie Campers RV models
- Perform basic system demos (lighting, gas, etc.)
- Troubleshoot and escalate issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Native
- local – Native
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Competitive Pay
- Competitive compensation
Bonuses & Incentives
- Commission opportunities
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Access to rental fleet
Startup Environment
- Dynamic working environment
Informal Culture
- Multicultural working environment
About the Company
Indie Campers
Industry
Tourism
Description
The company is on a mission of making road trips available to everyone through a strong booking experience and high-quality road trips.
Not a perfect match?
- Indie Campers
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Tourism & Operations Internship - Erasmus+(m/w/x)
Full-timeInternshipOn-siteZürich - Switzerland Avis Budget Autovermietung AG
Kundenberater / Verkaufsberater in der Autovermietung(m/w/x)
Full-timeOn-siteJuniorZürich - Switzerland Avis Budget Autovermietung AG, Switzerland
Rental Return Agent(m/w/x)
Full-timeOn-siteJuniorZürich