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HITACHI ENERGY LTD
last mo.

Project Manager Troubleshooting(m/w/x)

Zürich
Full-timeOn-siteExperienced

Description

In this role, you will oversee complex troubleshooting cases, guiding them from initial inquiry to resolution. You will collaborate with cross-functional teams, manage customer relationships, and drive improvements to ensure project success and customer satisfaction.

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Requirements

  • •Technical education in Electrical or Mechanical Engineering with commercial training
  • •Minimum 3 years of experience in project management
  • •Project management certification preferred
  • •Business fluent in English; German is a plus
  • •Strong communication and organizational skills
  • •Proactive person, independent performer, and team player
  • •Experience with SAP and GCB product knowledge beneficial

Education

Vocational certification

Work Experience

3 years

Tasks

  • •Lead troubleshooting cases from inquiry to site completion
  • •Assemble and manage cross-functional project teams
  • •Define and control project milestones
  • •Proactively resolve project deviations
  • •Act as the primary customer contact
  • •Foster trust through open communication
  • •Manage contracts and support supplier selection
  • •Drive scope changes and revenue growth
  • •Minimize risks and costs in warranty cases
  • •Provide regular project reporting
  • •Share improvement ideas with the team
  • •Lead strategic and continuous improvement initiatives

Tools & Technologies

SAP

Languages

English – Business Fluent

German – Basic

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