Carl Zeiss SMT GmbH
Project Manager Special Customer Projects(m/w/x)
Full-timeOn-siteSenior
Oberkochen
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CACarl Zeiss SMT GmbH
Project Manager Special Customer Projects-2(m/w/x)
Oberkochen
Full-timeOn-siteSenior
Nejo AI Summary
Overseeing special customer projects for semiconductor metrology solutions at a microchip equipment manufacturer. Master's degree in electrical engineering or material science, plus 5 years project management experience required. Access to internal online learning platform CurioZ.
Requirements
- Master's degree in electrical engineering, semiconductor manufacturing, material science, or related fields
- Experience with customers in semiconductor manufacturing (advantage)
- Five years proven Project Manager experience (customer-facing preferred)
- Strong understanding of project management methodologies and tools
- Excellent communication and interpersonal skills
- Ability to manage complex customer relationships
- Problem-solving skills
- Ability to handle challenging situations with diplomacy and tact
- Office presence at least 3 days/week
- Willingness to travel internationally up to 50%
- English fluency
- Knowledge of Korean, Japanese, or Mandarin (strong advantage)
Tasks
- Lead and oversee customer projects in semiconductor metrology.
- Act as primary customer liaison.
- Ensure clear customer communication.
- Understand customer needs and expectations.
- Understand customer business objectives.
- Align solutions to customer needs.
- Deploy solutions in the field.
- Satisfy customer requests.
- Develop detailed project plans.
- Allocate project resources.
- Deliver projects on time.
- Keep projects within scope.
- Manage projects within budget.
- Handle customer escalations.
- Resolve issues to customer satisfaction.
- Implement escalation prevention strategies.
- Identify root causes of escalations.
- Recommend process improvements.
- Prepare regular project status reports.
- Report on customer feedback.
- Analyze customer satisfaction metrics.
- Present reports to senior management.
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- Korean – Basic
- Japanese – Basic
- Chinese – Basic
Benefits
Learning & Development
- Professional development opportunities
- Qualification programs
- Internal online learning platform CurioZ
- External training courses
Career Advancement
- Attractive career paths
Company Bike
- Company bicycle subsidy
Retirement Plans
- Competitive pension plan
Bonuses & Incentives
- Annual profit-sharing bonus
Informal Culture
- Flat hierarchies
Purpose-Driven Work
- Freedom and responsibility
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Carl Zeiss SMT GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CACarl Zeiss SMT GmbH
Project Manager Special Customer Projects-2(m/w/x)
Oberkochen
Full-timeOn-siteSenior
Nejo AI Summary
Overseeing special customer projects for semiconductor metrology solutions at a microchip equipment manufacturer. Master's degree in electrical engineering or material science, plus 5 years project management experience required. Access to internal online learning platform CurioZ.
Requirements
- Master's degree in electrical engineering, semiconductor manufacturing, material science, or related fields
- Experience with customers in semiconductor manufacturing (advantage)
- Five years proven Project Manager experience (customer-facing preferred)
- Strong understanding of project management methodologies and tools
- Excellent communication and interpersonal skills
- Ability to manage complex customer relationships
- Problem-solving skills
- Ability to handle challenging situations with diplomacy and tact
- Office presence at least 3 days/week
- Willingness to travel internationally up to 50%
- English fluency
- Knowledge of Korean, Japanese, or Mandarin (strong advantage)
Tasks
- Lead and oversee customer projects in semiconductor metrology.
- Act as primary customer liaison.
- Ensure clear customer communication.
- Understand customer needs and expectations.
- Understand customer business objectives.
- Align solutions to customer needs.
- Deploy solutions in the field.
- Satisfy customer requests.
- Develop detailed project plans.
- Allocate project resources.
- Deliver projects on time.
- Keep projects within scope.
- Manage projects within budget.
- Handle customer escalations.
- Resolve issues to customer satisfaction.
- Implement escalation prevention strategies.
- Identify root causes of escalations.
- Recommend process improvements.
- Prepare regular project status reports.
- Report on customer feedback.
- Analyze customer satisfaction metrics.
- Present reports to senior management.
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- Korean – Basic
- Japanese – Basic
- Chinese – Basic
Benefits
Learning & Development
- Professional development opportunities
- Qualification programs
- Internal online learning platform CurioZ
- External training courses
Career Advancement
- Attractive career paths
Company Bike
- Company bicycle subsidy
Retirement Plans
- Competitive pension plan
Bonuses & Incentives
- Annual profit-sharing bonus
Informal Culture
- Flat hierarchies
Purpose-Driven Work
- Freedom and responsibility
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Carl Zeiss SMT GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Carl Zeiss SMT GmbH
Industry
IT
Description
Das Unternehmen ist Technologieführer im Bereich Halbleiterfertigungs-Equipment und ermöglicht die Herstellung von leistungsfähigeren und energieeffizienteren Mikrochips.
Not a perfect match?
- Carl Zeiss SMT GmbH
Project Manager Special Customer Projects(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Project Manager Solutions Generation(m/w/x)
Full-timeOn-siteExperiencedOberkochen - Carl Zeiss SMT GmbH
Product Manager Data Analytics(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Product Manager Reliability(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Sourcing Project Manager(m/w/x)
Full-timeOn-siteSeniorOberkochen