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Product Manager Customer Communication(m/w/x)
Owning end-to-end delivery of transactional B2C communication platforms for E-Mobility. Solid experience with customer communication or messaging platforms essential. Personal development budget, monthly mobility budget, subsidized gym.
Requirements
- Several years of experience as a Product Manager in a B2C product environment
- Proven track record of shipping and scaling impactful product features
- Strong hands-on, can-do mindset with a clear focus on outcomes
- Solid experience in customer communication or messaging platforms
- Strong platform and systems thinking, including consolidation of tools and processes to drive efficiency
- Confident working closely with engineering and IT, with solid technical understanding
- Pragmatic, structured, and comfortable with end-to-end ownership and accountability
Tasks
- Own the end-to-end delivery of transactional B2C customer communication
- Define and scale a robust communication platform with IT
- Establish governance, approval criteria, and quality gates for communication
- Ensure correct recipient targeting and testing readiness
- Execute compliant send-out of communications
- Set and maintain lifecycle-based content and brand standards
- Lead cross-functional alignment across Product, Commercial, IT, and Operations
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- 2 days of home office
Healthcare & Fitness
- Subsidized gym membership
Free or Subsidized Food
- Subsidized office lunch benefit
Additional Allowances
- Personal development budget
- Monthly mobility budget
Team Events
- Offsite team events
Informal Culture
- Dog friendly environment
Snacks & Drinks
- Fresh fruits
- Delicious coffee and tea
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Product Manager Customer Communication(m/w/x)
Owning end-to-end delivery of transactional B2C communication platforms for E-Mobility. Solid experience with customer communication or messaging platforms essential. Personal development budget, monthly mobility budget, subsidized gym.
Requirements
- Several years of experience as a Product Manager in a B2C product environment
- Proven track record of shipping and scaling impactful product features
- Strong hands-on, can-do mindset with a clear focus on outcomes
- Solid experience in customer communication or messaging platforms
- Strong platform and systems thinking, including consolidation of tools and processes to drive efficiency
- Confident working closely with engineering and IT, with solid technical understanding
- Pragmatic, structured, and comfortable with end-to-end ownership and accountability
Tasks
- Own the end-to-end delivery of transactional B2C customer communication
- Define and scale a robust communication platform with IT
- Establish governance, approval criteria, and quality gates for communication
- Ensure correct recipient targeting and testing readiness
- Execute compliant send-out of communications
- Set and maintain lifecycle-based content and brand standards
- Lead cross-functional alignment across Product, Commercial, IT, and Operations
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- 2 days of home office
Healthcare & Fitness
- Subsidized gym membership
Free or Subsidized Food
- Subsidized office lunch benefit
Additional Allowances
- Personal development budget
- Monthly mobility budget
Team Events
- Offsite team events
Informal Culture
- Dog friendly environment
Snacks & Drinks
- Fresh fruits
- Delicious coffee and tea
About the Company
Digital Charging Solutions GmbH
Industry
Other
Description
Das Unternehmen entwickelt zukunftsorientierte und nachhaltige Produkte und Dienstleistungen im Bereich E-Mobilität.
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