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CECelonis

Product Lead - Front Office(m/w/x)

München
Full-timeWith Home OfficeSenior
AI/ML

Roadmap development for procurement-focused process intelligence and CX platform integration. 8+ years experience in front office solutions or engineering required. Internal mobility program, 30 days vacation.

Requirements

  • 8+ years experience in Front Office, Solution Engineering, or comparable roles
  • Deep understanding of Front Office Solutions and CX Platforms
  • Comprehensive knowledge of CX market and industry trends
  • Expertise in product development and go-to-market strategies
  • Experience in product marketing, messaging, and positioning
  • Ability to lead and manage high-performing teams
  • Outstanding stakeholder management skills
  • Excellent verbal and written communication abilities
  • Fluency in English and German language skills

Tasks

  • Lead a team of product managers
  • Define the Front Office product strategy
  • Develop the Front Office product roadmap
  • Collaborate with customers to identify pain points
  • Focus on direct and indirect Procurement
  • Manage the end-to-end product development lifecycle
  • Ideate and scale innovative business solutions
  • Build solutions using the Process Intelligence Platform
  • Influence platform feature development with engineers
  • Define user experiences with the UX team
  • Align Product, Engineering, and Marketing teams
  • Coordinate with Value Engineering and Sales
  • Productize scalable Front Office use cases
  • Accelerate customer value realization through technology

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • Customer Relationship Management (CRM)
  • Sales and Service Automation Software
  • Marketing and Commerce Platforms
  • Communication Software Systems
  • Customer Experience Platforms
  • Enterprise CX Software

Benefits

Career Advancement

  • Clear career paths
  • Internal mobility

Learning & Development

  • Dedicated learning program

Mentorship & Coaching

  • Mentorship opportunities

More Vacation Days

  • Generous PTO

Flexible Working

  • Hybrid working options

Competitive Pay

  • Company equity (RSUs)

Generous Parental Leave

  • Extensive parental leave

Purpose-Driven Work

  • Dedicated volunteer days

Healthcare & Fitness

  • Gym subsidies

Mental Health Support

  • Counseling
  • Well-being programs

Other Benefits

  • Inclusion and belonging programs

Informal Culture

  • Open culture

Startup Environment

  • Autonomous teams
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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