Principal / Senior Engagement Manager / Project Manager - German Speaking(m/w/x)

Description

You will drive successful customer outcomes by leading expert delivery teams through complex ServiceNow implementations, ensuring every project stays on track while mentoring your team to excellence.

Requirements

• •Experience integrating AI into work processes
• •ServiceNow implementation experience and certifications
• •8+ years professional services experience
• •Ability to travel up to 50%
• •Excellent written and verbal communication skills
• •PMI or similar Project Management certification
• •Desirable Agile Scrum experience and certification
• •Ability to lead projects independently
• •Good understanding of technology
• •Success in complex analysis and resolution
• •Growth mindset and willingness to learn
• •Right to work in applied country

Tasks

• •Lead the delivery team's vision and direction
• •Collaborate with sales teams and partners
• •Understand customer challenges and delivered value
• •Apply the Now Create implementation methodology
• •Act as the primary point of contact
• •Foster collaboration and effective decision-making
• •Establish program governance for scope and cost
• •Develop and execute risk mitigation plans
• •Identify and resolve project issues efficiently
• •Mentor team members to achieve deliverables
• •Address gaps between actuals and project plans
• •Support sales cycles as an implementation expert

Tools & Technologies