Dolce & Gabbana S.r.l.
Client Advisor(m/w/x)
Full-timeOn-siteExperienced
Berlin
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In-store service and cross-selling for luxury fashion products, utilizing CRM and digital tools. Strong sales and negotiation skills, plus luxury retail market understanding required. Exposure to high-end clientele and exclusive product lines.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends and understanding of luxury retail market
Tasks
- Welcome and serve customers to provide an excellent in-store experience
- Maintain and develop client relationships using CRM and digital tools
- Engage in cross-selling across all departments to maximize sales opportunities
- Stay updated on fashion trends and competitor activities
- Demonstrate brand and product knowledge
- Handle customer complaints effectively, involving the line manager when necessary
- Ensure high standards of shop floor maintenance and visual displays
- Contribute to security measures to prevent product theft
Education
- Compulsory education
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Prada S.p.A. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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In-store service and cross-selling for luxury fashion products, utilizing CRM and digital tools. Strong sales and negotiation skills, plus luxury retail market understanding required. Exposure to high-end clientele and exclusive product lines.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends and understanding of luxury retail market
Tasks
- Welcome and serve customers to provide an excellent in-store experience
- Maintain and develop client relationships using CRM and digital tools
- Engage in cross-selling across all departments to maximize sales opportunities
- Stay updated on fashion trends and competitor activities
- Demonstrate brand and product knowledge
- Handle customer complaints effectively, involving the line manager when necessary
- Ensure high standards of shop floor maintenance and visual displays
- Contribute to security measures to prevent product theft
Education
- Compulsory education
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Prada S.p.A. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Prada S.p.A.
Industry
Fashion
Description
The Prada Group is a world leader in the luxury sector, known for its commitment to luxury, style, and innovation.
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