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Techtronic Industries Central Europe GmbH
yesterday

Mitarbeiter im Vertriebsinnendienst (Customer Service/Auftragsbearbeitung)(m/w/x)

Hilden
Full-timeOn-siteJunior

Description

In this role, you will manage the full order cycle from SAP entry to complaint resolution, ensuring smooth communication between customers and internal teams like sales and accounting.

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Requirements

  • •Deutsch fließend und gute Englischkenntnisse
  • •Kaufmännische Ausbildung oder erste Customer Service Erfahrung
  • •Gute PC- und MS Office Kenntnisse
  • •Freude an serviceorientierter Kommunikation
  • •Selbstorganisation und strukturiertes Arbeiten
  • •Lust auf dynamisches, internationales Umfeld
  • •Idealerweise SAP/R3 oder ERP-System Kenntnisse

Education

Vocational certification

Tasks

  • •Enter customer orders into the SAP/R3 ERP system
  • •Clarify order-related questions with relevant departments
  • •Respond to inquiries regarding delivery dates
  • •Resolve complaints and issue credit or debit notes
  • •Monitor and approve customer orders sent via EDI
  • •Coordinate regularly with sales, marketing, and accounting

Tools & Technologies

PCMS OfficeSAP/R3ERP-Systemen

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techtronic Industries Central Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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