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PricewaterhouseCoopers AG
last mo.

Manager / Senior Manager, Customer Transformation(m/w/x)

Zürich
Full-timeOn-siteSenior
AI/ML

Description

In this role, you will drive AI-powered transformations that enhance customer experiences across sales, service, and marketing. Your day-to-day responsibilities will involve leading expert teams, crafting compelling narratives, and building strong client relationships to deliver innovative solutions.

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Requirements

  • •5-7 years of experience in digital transformation
  • •Bilingual in English and German
  • •Creativity and storytelling skills
  • •Analytical thinking and communication skills
  • •Openness to learning
  • •Teamwork and motivational skills

Education

Bachelor's degree

Work Experience

5 - 7 years

Tasks

  • •Shape and deliver AI-powered, customer-centric transformations
  • •Leverage digital engagement platforms for marketing, sales, and service excellence
  • •Lead and grow teams of experts from PwC and client organizations
  • •Craft compelling narratives about AI-driven transformation
  • •Build trusted relationships with clients, teams, and partners
  • •Engage in the development and commercialization of innovative services
  • •Participate in the global PwC community to share best practices
  • •Provide thought leadership to internal teams and external clients

Tools & Technologies

SalesforceMicrosoft DynamicsAdobe Experience Cloud

Languages

English – Native

German – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PricewaterhouseCoopers AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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