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CNCNT Management Consulting

Lead Consultant/Solution Architect SAP Sales & Service Cloud(m/w/x)

Wien, München, Mainz, Graz, Linz, Hamburg, Innsbruck
Full-timeWith Home OfficeSenior

Client advisory and project leadership for CRM and service cloud implementations across diverse organizations. 8+ years in customer experience projects with excellent functional and technical knowledge of the SAP portfolio required. Company car, Lease a Bike, and subsidized public transport ticket.

Requirements

  • Excellent functional and technical knowledge of SAP CX portfolio
  • Strong customer and solution orientation
  • Ability to quickly grasp complex requirements
  • High quality standards
  • 8+ years of experience in SAP CX projects
  • High level of flexibility and willingness to travel
  • Interest in open and constructive collaboration
  • Business fluent in German and English

Tasks

  • Advise clients on SAP CX projects
  • Support clients in implementing sales and service processes
  • Manage projects and lead SAP CX initiatives
  • Conduct pre-sales activities to assist the sales team
  • Build and maintain relationships with clients
  • Conduct requirements workshops and identify use cases
  • Implement customer-specific requirements in SAP Sales & Service Cloud
  • Develop concepts and process models in collaboration with clients
  • Act as an interface between business and IT during implementations
  • Mentor junior professionals and oversee consultants
  • Facilitate ongoing development of hard and soft skills

Work Experience

  • 8 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Competitive Pay

  • Attractive compensation package

Bonuses & Incentives

  • Performance-related bonus
  • Various bonuses

Company Vehicle

  • Company car

Company Bike

  • Lease a Bike

Public Transport Subsidies

  • Subsidized public transport ticket

Learning & Development

  • Active promotion of training

Informal Culture

  • International working environment

Mental Health Support

  • Health and well-being support

Corporate Discounts

  • Discounts on partner products

Purpose-Driven Work

  • Contribution of own ideas

Team Events

  • Team events
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