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Kundenbetreuer für Camper und Reisen(m/w/x)
Check-in management and interior cleaning of campervans at rental marketplace with 7,000+ vehicles. Fluent English and German plus valid driver's license required. Performance-based bonuses and referral incentives.
Requirements
- Travel enthusiasm and customer contact aptitude
- Desirable experience in Tourism, Hospitality, Retail or Rent-a-car
- Mandatory fluency in English and German
- Eligibility to work in Germany
- Valid driver's licence and campervan driving confidence
- Availability for weekends and public holidays
- Responsibility, seriousness, and reliability
- Organization and problem-solving skills
Tasks
- Report to the Branch Operations Supervisor
- Ensure an outstanding level of customer service
- Manage incoming reservations
- Welcome guests and manage check-ins and check-outs
- Prepare and clean campervans
- Maintain the fleet in top condition
- Monitor maintenance and repair needs
- Register guests and process payments
- Monitor stock levels
- Handle complaints and troubleshoot emergencies
- Manage depot issues to ensure smooth operations
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- campervan
Benefits
Bonuses & Incentives
- Performance bonus
- Referral bonus
Career Advancement
- Career development opportunities
Modern Office
- Office transition opportunities
Learning & Development
- Continuous training and coaching
Other Benefits
- Free road trips
Not a perfect match?
- Indie CampersFull-timeOn-siteJuniorMünchen
- Indie Campers
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Kundenbetreuer für Camper und Reisen(m/w/x)
Check-in management and interior cleaning of campervans at rental marketplace with 7,000+ vehicles. Fluent English and German plus valid driver's license required. Performance-based bonuses and referral incentives.
Requirements
- Travel enthusiasm and customer contact aptitude
- Desirable experience in Tourism, Hospitality, Retail or Rent-a-car
- Mandatory fluency in English and German
- Eligibility to work in Germany
- Valid driver's licence and campervan driving confidence
- Availability for weekends and public holidays
- Responsibility, seriousness, and reliability
- Organization and problem-solving skills
Tasks
- Report to the Branch Operations Supervisor
- Ensure an outstanding level of customer service
- Manage incoming reservations
- Welcome guests and manage check-ins and check-outs
- Prepare and clean campervans
- Maintain the fleet in top condition
- Monitor maintenance and repair needs
- Register guests and process payments
- Monitor stock levels
- Handle complaints and troubleshoot emergencies
- Manage depot issues to ensure smooth operations
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- campervan
Benefits
Bonuses & Incentives
- Performance bonus
- Referral bonus
Career Advancement
- Career development opportunities
Modern Office
- Office transition opportunities
Learning & Development
- Continuous training and coaching
Other Benefits
- Free road trips
About the Company
Indie Campers
Industry
Tourism
Description
The company is on a mission of making road trips available to everyone through a strong booking experience and high-quality road trips.
Not a perfect match?
- Indie Campers
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