Pliant
IT Support / TechOps Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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The AI Job Search Engine
EN
Enpal B.V.IT Support Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Green Job
Description
You will drive the company's technical efficiency by resolving complex hardware and software issues while managing the full device lifecycle and modern cloud infrastructure.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •3+ years IT support experience
- •Experience with Microsoft 365 and Azure
- •Understanding of ITSM and SLA environments
- •Support experience for Windows and macOS
- •Ownership mindset and independent work
- •Clear and confident communication skills
- •Ability to manage multiple priorities
Education
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Resolve technical support requests end-to-end
- •Ensure high-quality service and SLA adherence
- •Troubleshoot hardware and software issues
- •Support Lenovo, Apple, and Android devices
- •Manage and document tickets in Jira or Fresh Service
- •Escalate incidents and track resolutions
- •Provide remote and on-site system support
- •Administer Microsoft 365, Azure AD, and MS Defender
- •Configure devices using Intune and Jamf
- •Manage hardware lifecycles via Snipe-IT
- •Maintain asset accuracy and security compliance
- •Set up meeting rooms and Teams VC systems
- •Coordinate user onboarding and offboarding
- •Recommend process and technical improvements
- •Develop internal documentation and knowledge bases
Tools & Technologies
Microsoft 365Azure ADIntuneJamfMS DefenderWindowsmacOS
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working concept
Workation & Sabbatical
- •Workflex international relocation
Modern Office
- •Modern office
Ergonomic Workplace
- •Height-adjustable desks
Team Events
- •Table tennis
- •Team events
Snacks & Drinks
- •Stocked beverage fridges
- •Barista coffee
- •Welcome bag
Informal Culture
- •Onboarding day
- •Transparent all-hands meetings
- •Open feedback culture
Mentorship & Coaching
- •Buddy program
More Vacation Days
- •29 + 2 vacation days
Corporate Discounts
- •Discounted Wellhub membership
- •Corporate benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Enpal B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EN
Enpal B.V.IT Support Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Green Job
New Job?Nejo!
The AI Job Search Engine
Description
You will drive the company's technical efficiency by resolving complex hardware and software issues while managing the full device lifecycle and modern cloud infrastructure.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •3+ years IT support experience
- •Experience with Microsoft 365 and Azure
- •Understanding of ITSM and SLA environments
- •Support experience for Windows and macOS
- •Ownership mindset and independent work
- •Clear and confident communication skills
- •Ability to manage multiple priorities
Education
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Resolve technical support requests end-to-end
- •Ensure high-quality service and SLA adherence
- •Troubleshoot hardware and software issues
- •Support Lenovo, Apple, and Android devices
- •Manage and document tickets in Jira or Fresh Service
- •Escalate incidents and track resolutions
- •Provide remote and on-site system support
- •Administer Microsoft 365, Azure AD, and MS Defender
- •Configure devices using Intune and Jamf
- •Manage hardware lifecycles via Snipe-IT
- •Maintain asset accuracy and security compliance
- •Set up meeting rooms and Teams VC systems
- •Coordinate user onboarding and offboarding
- •Recommend process and technical improvements
- •Develop internal documentation and knowledge bases
Tools & Technologies
Microsoft 365Azure ADIntuneJamfMS DefenderWindowsmacOS
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working concept
Workation & Sabbatical
- •Workflex international relocation
Modern Office
- •Modern office
Ergonomic Workplace
- •Height-adjustable desks
Team Events
- •Table tennis
- •Team events
Snacks & Drinks
- •Stocked beverage fridges
- •Barista coffee
- •Welcome bag
Informal Culture
- •Onboarding day
- •Transparent all-hands meetings
- •Open feedback culture
Mentorship & Coaching
- •Buddy program
More Vacation Days
- •29 + 2 vacation days
Corporate Discounts
- •Discounted Wellhub membership
- •Corporate benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Enpal B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Enpal B.V.
Industry
EnergyAutomation
Description
Das Unternehmen vermietet Solaranlagen, Stromspeicher und Wallboxen und bietet integrierte Lösungen für grüne Energie.
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