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IT Operation Center Specialist(m/w/x)
Monitoring IT infrastructure performance and resolving system anomalies for wealth management technology. Strong troubleshooting and communication skills required. Hybrid and flexible working.
Requirements
- Good understanding of IT infrastructure components
- Excellent problem-solving and troubleshooting skills
- Strong attention to detail
- Ability to work independently and collaboratively
- Strong written and verbal communication skills
- Full availability for shift work
- Experience with system monitoring tools
- Knowledge of batch processing concepts
- Experience with ITIL frameworks
- Knowledge of cloud technologies
- Swiss residency
Tasks
- Monitor system performance and availability metrics
- Identify and troubleshoot system anomalies
- Resolve performance bottlenecks
- Respond to system alerts and alarms
- Escalate critical issues to technical teams
- Schedule and monitor batch jobs
- Ensure accurate execution of batch processes
- Investigate and resolve batch job failures
- Document and track incidents
- Engage required teams for incident resolution
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- PagerDuty
- NetCool
- Grafana
- Zena
- ITIL
- Cloud technologies
Benefits
Flexible Working
- Hybrid and flexible working
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IT Operation Center Specialist(m/w/x)
Monitoring IT infrastructure performance and resolving system anomalies for wealth management technology. Strong troubleshooting and communication skills required. Hybrid and flexible working.
Requirements
- Good understanding of IT infrastructure components
- Excellent problem-solving and troubleshooting skills
- Strong attention to detail
- Ability to work independently and collaboratively
- Strong written and verbal communication skills
- Full availability for shift work
- Experience with system monitoring tools
- Knowledge of batch processing concepts
- Experience with ITIL frameworks
- Knowledge of cloud technologies
- Swiss residency
Tasks
- Monitor system performance and availability metrics
- Identify and troubleshoot system anomalies
- Resolve performance bottlenecks
- Respond to system alerts and alarms
- Escalate critical issues to technical teams
- Schedule and monitor batch jobs
- Ensure accurate execution of batch processes
- Investigate and resolve batch job failures
- Document and track incidents
- Engage required teams for incident resolution
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- PagerDuty
- NetCool
- Grafana
- Zena
- ITIL
- Cloud technologies
Benefits
Flexible Working
- Hybrid and flexible working
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Avaloq
Industry
FinancialServices
Description
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
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