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Avaloq
6d ago

IT Operation Center Specialist(m/w/x)

Bioggio
Full-timeWith Home Office

Description

You will ensure the company's IT infrastructure runs smoothly by monitoring system health and managing batch processes to keep critical business operations and technical performance on track.

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Requirements

  • •Good understanding of IT infrastructure components
  • •Excellent problem-solving and troubleshooting skills
  • •Strong attention to detail
  • •Ability to work independently and collaboratively
  • •Strong written and verbal communication skills
  • •Full availability for shift work
  • •Experience with system monitoring tools
  • •Knowledge of batch processing concepts
  • •Experience with ITIL frameworks
  • •Knowledge of cloud technologies
  • •Swiss residency

Tasks

  • •Monitor system performance and availability metrics
  • •Identify and troubleshoot system anomalies
  • •Resolve performance bottlenecks
  • •Respond to system alerts and alarms
  • •Escalate critical issues to technical teams
  • •Schedule and monitor batch jobs
  • •Ensure accurate execution of batch processes
  • •Investigate and resolve batch job failures
  • •Document and track incidents
  • •Engage required teams for incident resolution

Tools & Technologies

PagerDutyNetCoolGrafanaZenaITILCloud technologies

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Hybrid and flexible working
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