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IT Field Support Agent(m/w/x)
Managing IT infrastructure and resolving hardware/software issues for product safety testing. Bachelor's degree or equivalent experience required. Flexible hours, free parking, and attractive social benefits.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent work experience)
- Proven experience as IT Manager or similar role
- Proficiency in configuring and maintaining IT equipment
- Knowledge of routers, switches, wireless access points and firewalls (advantageous)
- Excellent problem-solving skills
- Ability to work under pressure
- Strong communication skills
- Strong interpersonal skills
- Willingness to travel (up to 20 %)
- Very good knowledge of German
- Very good knowledge of English
Tasks
- Oversee IT infrastructure management
- Ensure optimal performance of IT assets
- Diagnose and resolve local IT issues
- Address hardware, software, and connectivity problems
- Collaborate with Level 1 and Level 3 IT teams
- Work with vendors (Level 4)
- Implement security protocols
- Manage account access
- Safeguard against security threats
- Collaborate with IT teams on upgrades
- Coordinate IT expansions and migrations
- Execute IT projects with minimal disruption
- Support IT infrastructure in Fehraltorf
- Support IT infrastructure in Neuenhof
- Support IT infrastructure in Rorschach
- Support IT infrastructure in Rossens
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- routers
- switches
- wireless access points
- firewalls
Benefits
Flexible Working
- Flexible working hours
Parking & Commuter Benefits
- Free parking
Free or Subsidized Food
- Canteen
Other Benefits
- Attractive social benefits
Retirement Plans
- Progressive pension fund
Team Events
- Company events
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IT Field Support Agent(m/w/x)
Managing IT infrastructure and resolving hardware/software issues for product safety testing. Bachelor's degree or equivalent experience required. Flexible hours, free parking, and attractive social benefits.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent work experience)
- Proven experience as IT Manager or similar role
- Proficiency in configuring and maintaining IT equipment
- Knowledge of routers, switches, wireless access points and firewalls (advantageous)
- Excellent problem-solving skills
- Ability to work under pressure
- Strong communication skills
- Strong interpersonal skills
- Willingness to travel (up to 20 %)
- Very good knowledge of German
- Very good knowledge of English
Tasks
- Oversee IT infrastructure management
- Ensure optimal performance of IT assets
- Diagnose and resolve local IT issues
- Address hardware, software, and connectivity problems
- Collaborate with Level 1 and Level 3 IT teams
- Work with vendors (Level 4)
- Implement security protocols
- Manage account access
- Safeguard against security threats
- Collaborate with IT teams on upgrades
- Coordinate IT expansions and migrations
- Execute IT projects with minimal disruption
- Support IT infrastructure in Fehraltorf
- Support IT infrastructure in Neuenhof
- Support IT infrastructure in Rorschach
- Support IT infrastructure in Rossens
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- routers
- switches
- wireless access points
- firewalls
Benefits
Flexible Working
- Flexible working hours
Parking & Commuter Benefits
- Free parking
Free or Subsidized Food
- Canteen
Other Benefits
- Attractive social benefits
Retirement Plans
- Progressive pension fund
Team Events
- Company events
About the Company
Eurofins Electric & Electronic Product Testing AG
Industry
IT
Description
Das Unternehmen bietet Prüf- und Testdienstleistungen für elektrische und elektronische Produkte an.
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