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JEJet Aviation Management AG

Internship - Business Systems Support(m/w/x)

Basel
Full-timeInternshipOn-site

First-level support for FBO One software and ServiceNow ticket management. Bachelor's program enrollment in Business Administration, IT, or related field required. 6 months practical experience, user management and compliance processes exposure.

Requirements

  • Bachelor’s program enrollment in Business Administration, IT, or related field
  • Strong analytical and organizational skills
  • Keen attention to detail
  • MS Office proficiency (Excel, Word, PowerPoint)
  • Excellent English communication skills
  • German or French proficiency is an advantage
  • Hands-on, problem-solving attitude
  • Ability to work independently
  • Teamwork skills
  • C# language know-how is a plus

Tasks

  • Provide first-level support for FBO One
  • Develop and update training documentation
  • Manage support tickets in ServiceNow
  • Create user accounts and assign roles
  • Participate in continuous improvement projects
  • Standardize and manage master data
  • Conduct data cleansing and reporting
  • Collaborate with support and IT teams
  • Suggest improvements proactively
  • Review and update IT General Controls documentation

Education

  • Currently in higher education

Languages

  • EnglishFluent
  • GermanBasic
  • FrenchBasic

Tools & Technologies

  • MS Office
  • Excel
  • Word
  • PowerPoint
  • C#

Benefits

Other Benefits

  • 6 months practical experience
  • User management exposure
  • Compliance processes exposure

Mentorship & Coaching

  • Mentorship from experienced professionals

Informal Culture

  • International collaborative environment
  • Inclusive work environment
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