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ANAnthropic

Incident Manager - Detection & Response(m/w/x)

Zürich
from CHF 280,000 - 350,000 / year
Full-timeWith Home OfficeSenior

Leading end-to-end security incident response for AI systems, serving as incident commander. 7+ years technical program management or security operations experience required. Flexible working hours, optional equity donation matching.

Requirements

  • 7+ years technical program management, incident management, or security operations experience
  • Led or built incident response programs at technology company
  • Track record turning incident data into organizational improvements
  • Comfortable participating in on-call responsibilities and leading incident response
  • Experience building and scaling operational processes from ground up
  • Excel at driving accountability and follow-through without direct authority
  • Strong analytical skills and incident trend analysis experience
  • Highly organized with knack for bringing structure to ambiguous situations
  • Excellent communication skills, especially under pressure
  • Thrive in fast-paced environments with shifting priorities
  • Bachelor’s degree or equivalent combination of education and experience
  • Required field of study relevant to the role
  • Encouraged to apply even if not meeting every qualification

Tasks

  • Own end-to-end D&R incident management program
  • Drive detection workflows, response processes, and escalation paths
  • Establish communication standards and remediation tracking
  • Serve as incident commander for security incidents
  • Coordinate across executive, engineering, security, and legal stakeholders
  • Establish and manage incident commander rotations
  • Ensure clear ownership and effective coordination during incidents
  • Drive post-incident accountability and action item completion
  • Capture, assign, track, and complete tactical and strategic improvements
  • Gather and analyze incident trends and patterns
  • Report on systemic risks, recurring root causes, and organizational vulnerabilities
  • Translate trend analysis into cross-functional initiatives
  • Partner with engineering, infrastructure, security, and product teams
  • Prioritize and implement broad fixes and preventive improvements
  • Lead incident review forums and post-mortems
  • Ensure learnings are captured, socialized, and acted upon
  • Develop and maintain D&R incident response documentation
  • Create and update playbooks, runbooks, and training materials
  • Keep documentation current with evolving threats and systems
  • Partner with detection engineering to improve alert fidelity
  • Reduce noise and shorten time-to-detection for security events
  • Define and track incident management KPIs
  • Report regularly to D&R and Security leadership
  • Support cross-functional training and initiatives
  • Uplevel security awareness across the company
  • Conduct tabletop exercises, training, and talks

Work Experience

  • 7 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Benefits

Flexible Working

  • Flexible working hours

Social Impact

  • Optional equity donation matching

More Vacation Days

  • Generous vacation

Generous Parental Leave

  • Generous parental leave

Modern Office

  • Lovely office space
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Anthropic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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