Moonfare
IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Berlin
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DAData4Life
Helpdesk / IT Support Specialist(m/w/x)
Berlin, Potsdam
Full-timeOn-siteExperienced
Nejo AI Summary
Hands-on IT support and hardware lifecycle management for Atlassian tools. 2–3 years IT support experience required. 30 days vacation, flexible hours.
Requirements
- 2–3 years IT support, operations, or comparable experience
- Solid understanding of computer hardware, peripherals, macOS, Windows, basic networking, and troubleshooting
- Hands-on experience with Google Workspace and/or Microsoft 365
- Strong problem-solving skills, proactive and solution-oriented mindset
- Confident working on-site in Berlin
- Excellent communication skills, patient and clear support for non-technical users
- Fluent English
- German language skills (plus)
Tasks
- Provide hands-on IT support and troubleshooting
- Manage IT hardware and asset lifecycle
- Prepare devices for new joiners
- Support Atlassian tools (Jira, Confluence)
- Optimize project setup and workflows
- Manage user identities and access
- Handle onboarding and offboarding
- Maintain secure access controls
- Support device management and endpoint security
- Ensure compliance and security standards
- Improve IT processes and documentation
- Maintain office IT environment
- Equip workstations proactively
- Resolve on-site issues
- Ensure operational readiness
Work Experience
- 2 - 3 years
Education
- High school diploma
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- macOS
- Windows
- Google Workspace
- Microsoft 365
Benefits
Job Security
- Permanent contract
- Unlimited contract
More Vacation Days
- 30 days of vacation
Flexible Working
- Flexible working hours
Mentorship & Coaching
- Collaboration with experienced colleagues
Other Benefits
- Collaboration with world-class partner organizations
- Making health data ready for research
- Experience with cloud-based tools
- Support for applicants with disabilities
Modern Equipment
- Contribution to digital solutions
Social Impact
- Nonprofit work
Informal Culture
- Diverse and international team
Learning & Development
- Regular knowledge transfer
Purpose-Driven Work
- Employee-driven initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Data4Life and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DAData4Life
Helpdesk / IT Support Specialist(m/w/x)
Berlin, Potsdam
Full-timeOn-siteExperienced
Nejo AI Summary
Hands-on IT support and hardware lifecycle management for Atlassian tools. 2–3 years IT support experience required. 30 days vacation, flexible hours.
Requirements
- 2–3 years IT support, operations, or comparable experience
- Solid understanding of computer hardware, peripherals, macOS, Windows, basic networking, and troubleshooting
- Hands-on experience with Google Workspace and/or Microsoft 365
- Strong problem-solving skills, proactive and solution-oriented mindset
- Confident working on-site in Berlin
- Excellent communication skills, patient and clear support for non-technical users
- Fluent English
- German language skills (plus)
Tasks
- Provide hands-on IT support and troubleshooting
- Manage IT hardware and asset lifecycle
- Prepare devices for new joiners
- Support Atlassian tools (Jira, Confluence)
- Optimize project setup and workflows
- Manage user identities and access
- Handle onboarding and offboarding
- Maintain secure access controls
- Support device management and endpoint security
- Ensure compliance and security standards
- Improve IT processes and documentation
- Maintain office IT environment
- Equip workstations proactively
- Resolve on-site issues
- Ensure operational readiness
Work Experience
- 2 - 3 years
Education
- High school diploma
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- macOS
- Windows
- Google Workspace
- Microsoft 365
Benefits
Job Security
- Permanent contract
- Unlimited contract
More Vacation Days
- 30 days of vacation
Flexible Working
- Flexible working hours
Mentorship & Coaching
- Collaboration with experienced colleagues
Other Benefits
- Collaboration with world-class partner organizations
- Making health data ready for research
- Experience with cloud-based tools
- Support for applicants with disabilities
Modern Equipment
- Contribution to digital solutions
Social Impact
- Nonprofit work
Informal Culture
- Diverse and international team
Learning & Development
- Regular knowledge transfer
Purpose-Driven Work
- Employee-driven initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Data4Life and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Data4Life
Industry
IT
Description
Data4Life ist eine Non-Profit-Organisation, die Gesundheitsforschung digitalisiert und Gesundheitsdaten sicher zur Verfügung stellt.
Not a perfect match?
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