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AVAvaloq

Head of Quality Assurance & Client Onboarding(m/w/x)

Bioggio
Full-timeWith Home OfficeSenior
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Leading QA and client onboarding for wealth management tech provider. 8+ years financial industry experience, cross-functional collaboration, and team leadership required. Hybrid working, flexible hours.

Requirements

  • 8+ years experience in financial industry, cross-functional collaboration and transformation
  • Leadership skills: team motivation, performance management, career development
  • Exceptional interpersonal and communication skills in English (written and verbal)
  • High level of empathy engaging with clients and stakeholders
  • Strong project and change management experience
  • Ability to manage multiple initiatives, prioritize effectively, and deliver results
  • University degree or equivalent qualification
  • Expertise in test management methodologies
  • Track record of driving cross-functional transformation initiatives
  • Technical proficiency in JIRA
  • Strong command of Microsoft Office Suite
  • Client facing experience
  • Project management track record
  • Test Automation experience
  • Associated Test Automation tools experience
  • Good knowledge of Banking services
  • Good knowledge of Application Management Support
  • Good knowledge of Cloud & Infrastructure
  • Working experience with Avaloq project/product
  • German language knowledge
  • Italian language knowledge
  • French language knowledge

Tasks

  • Lead and develop Service Operations Test and Quality Assurance Managers
  • Partner with Project Delivery, Service Operations, and Development teams to design testing strategies
  • Coordinate defect management and ensure cohesive delivery
  • Support the setup of test environments with technical teams
  • Ensure successful and comprehensive test campaigns
  • Analyze defect results and provide clear reporting to stakeholders
  • Drive continuous improvement in testing methodologies
  • Lead the Service Operations Client Onboarding team
  • Establish and maintain project structures and governance models
  • Manage stakeholder relationships
  • Oversee end-to-end Transition & Transformation project execution
  • Organize and lead consultancy projects for Avaloq clients
  • Represent Avaloq in client and prospect workshops
  • Provide ongoing guidance, coaching, and feedback to team members
  • Foster a culture of learning, growth, and continuous improvement

Work Experience

  • 8 years

Education

  • Bachelor's degree

Languages

  • English – Business Fluent
  • German – Basic
  • Italian – Basic
  • French – Basic

Tools & Technologies

  • JIRA
  • Microsoft Office Suite
  • Avaloq

Benefits

Flexible Working

  • Hybrid working
  • Flexible working
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Avaloq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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