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Foremost Hospitality GmbH & Co. KG
4mo ago

Guest Service Assistant(m/w/x)

Dresden
Full-timeOn-siteExperienced

Description

You create a welcoming experience for guests by managing check-ins and check-outs, addressing requests and complaints, and facilitating communication between departments.

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Requirements

  • •First professional experience in customer service preferred
  • •First experience with Microsoft Office
  • •German and English language skills at a good level
  • •Friendly and professional demeanor
  • •High service orientation and flexibility
  • •Enjoy dealing with people

Work Experience

approx. 1 - 4 years

Tasks

  • •Provide a warm welcome to guests
  • •Manage the check-in and check-out process
  • •Receive and process guest requests and complaints
  • •Handle cash register and credit card transactions
  • •Collaborate with other departments for communication

Tools & Technologies

Microsoft Office

Languages

German – Business Fluent

English – Business Fluent

Benefits

Career Advancement

  • •Development and promotion opportunities
  • •Regular staff appraisals

Learning & Development

  • •Structured online training courses
  • •Language courses as needed
  • •Numerous internal training opportunities

Informal Culture

  • •Flat hierarchies

Other Benefits

  • •Staff accommodation at start
  • •Guaranteed overtime compensation
  • •Free work clothes cleaning

Bonuses & Incentives

  • •Referral bonus for new employees
  • •Bonus for covering colleagues

Public Transport Subsidies

  • •Jobticket Germany subsidy

Corporate Discounts

  • •Employee rates in hotel portfolio
  • •Discounts for friends and family
  • •Corporate benefits program

Team Events

  • •Employee events (e.g. parties)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Foremost Hospitality GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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