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Group Product Manager (Customer Experience)(m/w/x)
Leading product manager team for digital experience platform, integrating native AI for customer journey optimization. Proven track record building data platforms required. Stock options, fertility and family benefits, annual education budget.
Requirements
- Experience as Group Product Manager in B2B SaaS
- Track record of setting product strategy
- Own definition and execution of group-level goals
- Proven track record building data platforms
- Demonstrated ability to understand new technologies
- People leadership experience managing Product Managers
- Strong collaboration and communication skills
- Demonstrate grit and hands-on problem solving
- Background in AI/ML or content management is a plus
Tasks
- Lead and mentor a team of product managers.
- Provide feedback and support career development.
- Influence product evolution for customer journey optimization.
- Integrate AI capabilities into product strategy.
- Drive product vision and execute roadmaps.
- Collaborate with Engineering, UX, and Product Marketing.
- Manage stakeholder alignment across the customer journey.
- Champion best practices in product management.
- Conduct market research and gather customer feedback.
- Define scope and success criteria for initiatives.
- Support Product Managers in high-impact decision making.
- Contribute to a culture of sharing user insights.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Startup Environment
- Ambitious tech company culture
Competitive Pay
- Stock options for employees
Family Support
- Fertility and family benefits
More Vacation Days
- Generous paid time off
Additional Allowances
- Annual education budget
- Annual wellbeing stipend
- Monthly communication stipend
- New hire equipment stipend
Team Events
- Virtual and in-person events
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Group Product Manager (Customer Experience)(m/w/x)
Leading product manager team for digital experience platform, integrating native AI for customer journey optimization. Proven track record building data platforms required. Stock options, fertility and family benefits, annual education budget.
Requirements
- Experience as Group Product Manager in B2B SaaS
- Track record of setting product strategy
- Own definition and execution of group-level goals
- Proven track record building data platforms
- Demonstrated ability to understand new technologies
- People leadership experience managing Product Managers
- Strong collaboration and communication skills
- Demonstrate grit and hands-on problem solving
- Background in AI/ML or content management is a plus
Tasks
- Lead and mentor a team of product managers.
- Provide feedback and support career development.
- Influence product evolution for customer journey optimization.
- Integrate AI capabilities into product strategy.
- Drive product vision and execute roadmaps.
- Collaborate with Engineering, UX, and Product Marketing.
- Manage stakeholder alignment across the customer journey.
- Champion best practices in product management.
- Conduct market research and gather customer feedback.
- Define scope and success criteria for initiatives.
- Support Product Managers in high-impact decision making.
- Contribute to a culture of sharing user insights.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Startup Environment
- Ambitious tech company culture
Competitive Pay
- Stock options for employees
Family Support
- Fertility and family benefits
More Vacation Days
- Generous paid time off
Additional Allowances
- Annual education budget
- Annual wellbeing stipend
- Monthly communication stipend
- New hire equipment stipend
Team Events
- Virtual and in-person events
About the Company
Contentful
Industry
IT
Description
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. The company blends composability with native AI capabilities to enable dynamic personalization, automated content delivery, and real-time experimentation.
Not a perfect match?
- Builders at Gigs
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Full-timeWith HomeofficeSeniorBerlin, Zürich - DeepL
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Full-timeWith HomeofficeSeniorBerlin, Köln - Contentful
Senior Product Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - GetYourGuide
Group Product Manager, Head of Pricing(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Dr. Ansay Ltd.
Senior Product Manager E-Commerce Experience(m/w/x)
Full-timeRemoteSeniorBerlin, Wien