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Restaurant Brands International Inc.
last mo.

Global Insights & Analytics Director(m/w/x)

Zug
Full-timeOn-siteSenior

Description

In this role, you will shape the guest insights culture and collaborate with global teams to enhance research strategies. Your analytical skills will connect marketing actions to sales, driving growth and improving guest experiences across regions.

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Requirements

  • 10+ years in Consumer Insights from FMCG or QSR companies
  • Clear and inspiring communication skills
  • Experience managing research budgets under pressure
  • Experience working with multiple countries
  • Proven track record in developing business strategies
  • Eligibility to work in Switzerland without sponsorship
  • Mastery of quantitative and qualitative research techniques
  • Stronghold in analytics and data synthesis
  • Ability to tackle structured and unstructured problems
  • Comfort with large data and qualitative insights
  • Transformational and inspirational leadership
  • Pragmatic and solution-driven mindset
  • Curiosity and passion for understanding decisions
  • Drive for innovation and questioning status quo
  • Strong ability to influence cross-functionally
  • Strong thought leadership capabilities
  • Ability to prioritize multiple stakeholders
  • Strong relationship-building and teamwork skills
  • People development orientation
  • Management of agency and vendor relationships

Work Experience

10 years

Tasks

  • Create a culture of guest insights
  • Collaborate with the global team to define the annual research plan
  • Analyze marketing strategies and correlate them with sales
  • Recommend key activities to drive business results
  • Lead Brand Health Tracking, including vendor management and governance
  • Own the global platform and oversee program expansion and innovation
  • Integrate reporting and insights for better decision-making
  • Identify opportunities based on guest experience and insights
  • Develop research guidelines and toolkits for various methodologies
  • Ensure standardized processes are used across all regions

Languages

EnglishBusiness Fluent

Benefits

Generous Parental Leave

  • Comprehensive global paid parental leave program

Mental Health Support

  • Free telemedicine support
  • Mental wellness support
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