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Julius Baer
6d ago

Global Data Platform Experience & Adoption Expert(m/w/x)

Zürich
Full-timeOn-siteExperienced

Description

You will bridge the gap between technology and users by driving platform adoption, facilitating workshops, and ensuring user feedback directly shapes evolving data capabilities.

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Requirements

  • •Degree in Business Administration, Communication, or related discipline
  • •Strong background in communication or change
  • •Strong ownership mindset and genuine curiosity
  • •Experience in digital product environments
  • •Fluent written and spoken English and German
  • •Ability to collaborate across diverse teams
  • •Passion for user-centric design and change

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Deliver clear and timely updates on platform releases
  • •Assess the impact of technical changes on users
  • •Address user concerns and support requirements
  • •Represent user perspectives to bridge business and development teams
  • •Enable regional teams to leverage new tools and functionalities
  • •Facilitate workshops and lead user engagement activities
  • •Gather structured feedback to drive tangible enhancements
  • •Identify and prioritize high-value platform use cases

Languages

English – Business Fluent

German – Business Fluent

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