Global Account Solution Engineer - Luxury(m/w/x)

Requirements

• Strong collaboration skills
• Enjoyment of teamwork
• Technically sharp professional
• Deep technical acumen (Salesforce context)
• Strong business understanding
• Exceptional interpersonal finesse
• Ability to build trust with C-suite/IT decision-makers
• Guidance through complex conversations
• Demonstrating solution value
• Team spirit
• Mutual respect
• High-performance mindset
• Desire for team success
• Genuine enjoyment of collaboration
• Peer support provision
• Unified work approach
• Trust and collaboration for autonomy
• Readiness to be stretched/grow
• Eagerness to learn
• Ability to rapidly expand skill set
• Comfort with uncomfortable situations
• Seasoned presenter
• Thriving in objection handling
• Enjoyment of improvisation
• Ability to think on feet
• Ability to build/deliver tailored product demonstrations
• Technical deep-dives capability
• Engaging workshop delivery
• Credible, articulate advisor to IT/business decision-makers
• Understanding of Salesforce in enterprise architecture
• Ability to drive innovation
• Confidence in technology infrastructure
• Proactive overcoming of technical objections
• Effective response to RFIs, RFQs, RFPs
• Support sales teams with competent solutions
• Strong, consistent project management
• Ability to orchestrate/delegate to large teams
• Team engagement and motivation
• Expectation setting and management
• Confident articulation of AI value/adoption
• Cross-functional collaboration
• Commitment to continuous learning
• Salesforce certification commitment
• 6+ years in solution engineering, technical consulting, or equivalent customer-facing technical role
• Proven hands-on Salesforce platform expertise (architecture, integration, data management)
• Salesforce certifications (plus)
• Eagerness to explore new technologies
• Enjoyment of hands-on learning/testing
• Ability to connect technology to business outcomes
• Outgoing, confident communicator
• Thriving in high-stakes, customer-facing environments
• Adaptable team player
• Creativity, curiosity, and ownership
• Background or keen interest in Luxury/Retail industry

Tasks

• Present solution capabilities to customers
• Orchestrate internal sales and partner teams
• Partner with designated account teams
• Build trust with C-suite and IT leaders
• Guide customers through complex discussions
• Overcome technical objections during discussions
• Demonstrate solutions to business challenges
• Build and deliver tailored product demos
• Conduct technical deep-dives
• Lead engaging workshops
• Advise IT and business leaders
• Showcase Salesforce integration into architecture
• Demonstrate Salesforce innovation capabilities
• Instill confidence in technology infrastructure
• Proactively overcome sales cycle objections
• Respond to RFIs, RFQs, and RFPs
• Support sales teams with solutions
• Provide answers to customer requests
• Manage projects consistently
• Orchestrate and delegate to specialist teams
• Keep teams engaged and motivated
• Set and manage team expectations
• Articulate value of AI capabilities
• Promote adoption of AI capabilities
• Collaborate cross-functionally
• Commit to continuous learning
• Pursue Salesforce certifications

Work Experience

EducationMore information about education requirement

Languages

Tools & Technologies