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German-speaking Customer Service Agent - Fintech(m/w/x)
Guiding users through digital banking and troubleshooting money transfer platforms. Customer support experience preferred, tech-comfortable and quick to learn systems. Two extra salaries per year, full relocation package, and flight included.
Requirements
- German fluency and strong English skills
- Helpful but not required customer support experience
- Interest in fintech, digital payments, or online banking
- Strong communication and solution-oriented approach
- Tech-comfortable and quick to learn systems
- Adaptability in fast-paced environment
- Team mindset and sense of responsibility
Tasks
- Act as the first point of contact
- Guide users through digital banking
- Offer advice and troubleshoot issues
- Provide practical best-practice tips
- Handle questions about new services
- Handle questions about existing services
- Solve customer issues efficiently
- Maintain strong customer satisfaction
- Support the customer journey
- Increase customer engagement
- Increase customer loyalty
- Work towards personal targets
- Work towards team targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Two extra salaries per year
Other Benefits
- Full relocation package
- Flight included
- Home finding assistance
- Great Place to Work certification
Workation & Sabbatical
- Hotel stay included
Healthcare & Fitness
- Private health insurance
Corporate Discounts
- Additional discounts
Learning & Development
- Certified instructor training
- Free online Greek lessons
Career Advancement
- Development and career growth paths
Team Events
- Company events
Social Impact
- Community initiatives
Informal Culture
- Supportive international culture
- Diversity and inclusion commitment
Modern Office
- Modern offices
Snacks & Drinks
- Relaxing break areas
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German-speaking Customer Service Agent - Fintech(m/w/x)
Guiding users through digital banking and troubleshooting money transfer platforms. Customer support experience preferred, tech-comfortable and quick to learn systems. Two extra salaries per year, full relocation package, and flight included.
Requirements
- German fluency and strong English skills
- Helpful but not required customer support experience
- Interest in fintech, digital payments, or online banking
- Strong communication and solution-oriented approach
- Tech-comfortable and quick to learn systems
- Adaptability in fast-paced environment
- Team mindset and sense of responsibility
Tasks
- Act as the first point of contact
- Guide users through digital banking
- Offer advice and troubleshoot issues
- Provide practical best-practice tips
- Handle questions about new services
- Handle questions about existing services
- Solve customer issues efficiently
- Maintain strong customer satisfaction
- Support the customer journey
- Increase customer engagement
- Increase customer loyalty
- Work towards personal targets
- Work towards team targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Two extra salaries per year
Other Benefits
- Full relocation package
- Flight included
- Home finding assistance
- Great Place to Work certification
Workation & Sabbatical
- Hotel stay included
Healthcare & Fitness
- Private health insurance
Corporate Discounts
- Additional discounts
Learning & Development
- Certified instructor training
- Free online Greek lessons
Career Advancement
- Development and career growth paths
Team Events
- Company events
Social Impact
- Community initiatives
Informal Culture
- Supportive international culture
- Diversity and inclusion commitment
Modern Office
- Modern offices
Snacks & Drinks
- Relaxing break areas
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Next Job Abroad
Industry
FinancialServices
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
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