The Social Hub
Front Office Host(m/w/x)
Full-timeOn-siteJunior
Berlin
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Managing front desk operations and guest experience at a hybrid hospitality concept. 1-3 years hospitality experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years experience in similar role, ideally hospitality
- Sharp people skills and ability to motivate personalities
- Creative, problem-solving mindset and enjoyment of process improvement
- Strong communication skills in English and local language
- Eye for organisation and preference for smooth processes
- Calmness under pressure and ability to turn pressure into action
- Basic financial understanding and comfort reading numbers/trends
Tasks
- Lead Front Office Hosts and Supervisors confidently
- Shape a welcoming and high-performing front desk culture
- Coach team members in real time
- Support guests throughout their stay
- Solve challenges promptly
- Oversee daily operations and front desk processes
- Coordinate with other departments for seamless service
- Identify upsell opportunities to boost occupancy and revenue
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Business Fluent
- local – Business Fluent
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Managing front desk operations and guest experience at a hybrid hospitality concept. 1-3 years hospitality experience required. Property discounts for friends and family, company events.
Requirements
- 1-3 years experience in similar role, ideally hospitality
- Sharp people skills and ability to motivate personalities
- Creative, problem-solving mindset and enjoyment of process improvement
- Strong communication skills in English and local language
- Eye for organisation and preference for smooth processes
- Calmness under pressure and ability to turn pressure into action
- Basic financial understanding and comfort reading numbers/trends
Tasks
- Lead Front Office Hosts and Supervisors confidently
- Shape a welcoming and high-performing front desk culture
- Coach team members in real time
- Support guests throughout their stay
- Solve challenges promptly
- Oversee daily operations and front desk processes
- Coordinate with other departments for seamless service
- Identify upsell opportunities to boost occupancy and revenue
Work Experience
- 1 - 3 years
Education
- High school diploma
Languages
- English – Business Fluent
- local – Business Fluent
Benefits
Learning & Development
- Learning and growth opportunities
Corporate Discounts
- Property discounts for friends and family
Team Events
- Company events
Informal Culture
- Fun colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
The Social Hub
Industry
Hospitality
Description
The company offers a hybrid hospitality concept combining accommodation, community spaces, and events across Europe.
Not a perfect match?
- The Social Hub
Front Office Host(m/w/x)
Full-timeOn-siteJuniorBerlin - NOVUM Hospitality
Rezeptionsleiter / Front Office Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - Michelberger Hotel & Restaurant
Operation Front Office Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - tristar Hotelgruppe
Front Office Agent(m/w/x)
Full-timeOn-siteJuniorBerlin - theBASE FOL Group GmbH
Front Office Agent/ Community Host Co-Living(m/w/x)
Full-timeOn-siteJuniorBerlin