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Front Office Management Trainee(m/w/x)
Supporting front office operations and guest satisfaction at a hotel chain. Strong service mindset and German/English fluency required. 3 days off per week, free hotel stays.
Requirements
- Studies or vocational training in hospitality, tourism, or comparable field
- Strong organizational skills, initiative, and structured work approach
- Enjoyment of dealing with people and strong service mindset
- Affinity for numbers and interest in business/operational processes
- Very good command of German and English
Tasks
- Support smooth Front Office operations
- Ensure quality standards are met
- Contribute to guest satisfaction
- Handle guest feedback and complaints
- Review cash balances and daily closings
- Gain financial insights in Front Office
- Work with Administration Manager on accounts receivable
- Assist with monthly and annual closings
- Help with Front Office and shop inventories
- Coordinate external cleaning company
- Ensure smooth collaboration with cleaning company
- Manage correspondence and reservations
- Support posting and reconciliation of daily closings
Education
- Vocational certificationOR
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- 3 days off per week
- Flexible free time organization
Workation & Sabbatical
- Free stays at 25hours Hotels (max 10 nights/year)
Public Transport Subsidies
- Public transport allowance
Corporate Discounts
- Discounts at bars and restaurants
- Hotel room booking discounts
- Discounts from cooperation partners
Team Events
- Staff parties
Not a perfect match?
- AccorHotelFull-timeApprenticeshipOn-siteZürich
- AccorHotel
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Front Office Management Trainee(m/w/x)
Supporting front office operations and guest satisfaction at a hotel chain. Strong service mindset and German/English fluency required. 3 days off per week, free hotel stays.
Requirements
- Studies or vocational training in hospitality, tourism, or comparable field
- Strong organizational skills, initiative, and structured work approach
- Enjoyment of dealing with people and strong service mindset
- Affinity for numbers and interest in business/operational processes
- Very good command of German and English
Tasks
- Support smooth Front Office operations
- Ensure quality standards are met
- Contribute to guest satisfaction
- Handle guest feedback and complaints
- Review cash balances and daily closings
- Gain financial insights in Front Office
- Work with Administration Manager on accounts receivable
- Assist with monthly and annual closings
- Help with Front Office and shop inventories
- Coordinate external cleaning company
- Ensure smooth collaboration with cleaning company
- Manage correspondence and reservations
- Support posting and reconciliation of daily closings
Education
- Vocational certificationOR
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- 3 days off per week
- Flexible free time organization
Workation & Sabbatical
- Free stays at 25hours Hotels (max 10 nights/year)
Public Transport Subsidies
- Public transport allowance
Corporate Discounts
- Discounts at bars and restaurants
- Hotel room booking discounts
- Discounts from cooperation partners
Team Events
- Staff parties
About the Company
AccorHotel
Industry
Hospitality
Description
The company operates a series of open-house hotels, providing vibrant public spaces and a local experience for guests.
Not a perfect match?
- AccorHotel
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