theBASE FOL Group GmbH
Front Office Agent/ Community Host Co-Living(m/w/x)
Full-timeOn-siteJunior
Berlin
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Creating welcoming atmosphere at hybrid hospitality concept with coworking and event spaces. 1-3 years guest-facing experience required. Property discounts for friends and family.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Task switching ability with composure
- Proactive mindset and memorable moment creation
- Comfort with digital tools (PMS, kiosks, messaging apps)
- Clear English and German communication
- Team player, calm during busy periods
Tasks
- Welcome guests with genuine warmth
- Set a great atmosphere from the start
- Assist with check-ins
- Process payments
- Guide guests through kiosk navigation
- Keep the lobby tidy and inviting
- Maintain an energetic lobby atmosphere
- Offer local recommendations
- Connect guests to events and experiences
- Book activities and restaurants for guests
- Share guest insights and feedback with the team
- Collaborate with Housekeeping
- Collaborate with F&B
- Collaborate with Maintenance
- Promote hotel outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Corporate Discounts
- Discounts on properties for friends and family
Team Events
- Company events
Learning & Development
- Learning and growth opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Front Office Agent(m/w/x)
Full-timeOn-siteJuniorBerlin
Creating welcoming atmosphere at hybrid hospitality concept with coworking and event spaces. 1-3 years guest-facing experience required. Property discounts for friends and family.
Requirements
- 1-3 years hospitality or guest-facing experience
- Energetic and welcoming demeanor
- Task switching ability with composure
- Proactive mindset and memorable moment creation
- Comfort with digital tools (PMS, kiosks, messaging apps)
- Clear English and German communication
- Team player, calm during busy periods
Tasks
- Welcome guests with genuine warmth
- Set a great atmosphere from the start
- Assist with check-ins
- Process payments
- Guide guests through kiosk navigation
- Keep the lobby tidy and inviting
- Maintain an energetic lobby atmosphere
- Offer local recommendations
- Connect guests to events and experiences
- Book activities and restaurants for guests
- Share guest insights and feedback with the team
- Collaborate with Housekeeping
- Collaborate with F&B
- Collaborate with Maintenance
- Promote hotel outlets
- Identify upsell opportunities
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- PMS
- kiosks
- guest messaging apps
Benefits
Corporate Discounts
- Discounts on properties for friends and family
Team Events
- Company events
Learning & Development
- Learning and growth opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Social Hub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
The Social Hub
Industry
Hospitality
Description
The company offers a hybrid hospitality concept combining accommodation, community spaces, and events across Europe.
Not a perfect match?
- theBASE FOL Group GmbH
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