Thermo Fisher Scientific
Account Manager, Microbiology Diagnostics(m/w/x)
Full-timeRemoteExperienced
Reinach
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BDBD
Field Service Engineer Advanced Diagnostics(m/w/x)
Allschwil
from CHF 95,600 - 145,775 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
On-site installation, repair, maintenance for Waters products in medical technology. Strong knowledge in computers, networking, electronics, precision mechanics, and automation required; molecular technology knowledge a plus. Occasional international assignments, functional home office setup.
Requirements
- Technical degree or equivalent qualification in a technical field (e.g., medical technology, electronics, mechatronics) or experience with high-tech devices
- Strong knowledge in computers, networking, electronics, precision mechanics, and automation
- Advantageous knowledge in molecular technology
- Quick grasp of complex topics
- Ability to familiarize with technically challenging subjects
- Independent and purposeful working style
- Business-fluent French skills
- Fluent English skills
- Advantageous German language skills
- Location within Romandy area or willingness to relocate
- Valid European driver’s license
- Willingness to travel extensively (>80%) within assigned territory (including regular overnight stays)
- Comfort with occasional travel within Europe
- Strong time management and prioritization skills
- Excellent communication skills
- Teamwork skills
- High engagement
- Sense of responsibility
- Efficient working style
- Pragmatic working style
- Solution-oriented working style
- Stress-resistant working style
Tasks
- Provide technical support for Waters Advanced Diagnostics customers.
- Support customers during pre-sales and post-sales phases.
- Perform on-site installations for customers.
- Conduct on-site repairs for customers.
- Perform on-site maintenance for customers.
- Execute on-site upgrades for customers.
- Prioritize activities based on processes and SLAs.
- Plan activities according to processes and SLAs.
- Execute activities following processes and SLAs.
- Maintain personal tool and spare parts inventory at appropriate levels.
- Manage escalations.
- Resolve complex technical issues from customers and service organizations.
- Conduct basic technical training for customers.
- Perform instrument failure analyses and screenings.
- Conduct follow-up activities to improve system reliability.
- Document and maintain data in BD service systems.
- Ensure optimal data accuracy and high-quality customer reporting.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- French – Business Fluent
- English – Business Fluent
- German – Basic
Tools & Technologies
- computers
- networking
- electronics
- precision mechanics
- automation
- molecular technology
Benefits
Bonuses & Incentives
- Incentive plan
- Rewards and recognition opportunities
Workation & Sabbatical
- Occasional international assignments
Modern Equipment
- Functional home office setup
Other Benefits
- Comprehensive onboarding
Learning & Development
- Training opportunities
Career Advancement
- Opportunities for further development
Company Vehicle
- Company car for private use
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BD and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Thermo Fisher Diagnostics AG
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BDBD
Field Service Engineer Advanced Diagnostics(m/w/x)
Allschwil
from CHF 95,600 - 145,775 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
On-site installation, repair, maintenance for Waters products in medical technology. Strong knowledge in computers, networking, electronics, precision mechanics, and automation required; molecular technology knowledge a plus. Occasional international assignments, functional home office setup.
Requirements
- Technical degree or equivalent qualification in a technical field (e.g., medical technology, electronics, mechatronics) or experience with high-tech devices
- Strong knowledge in computers, networking, electronics, precision mechanics, and automation
- Advantageous knowledge in molecular technology
- Quick grasp of complex topics
- Ability to familiarize with technically challenging subjects
- Independent and purposeful working style
- Business-fluent French skills
- Fluent English skills
- Advantageous German language skills
- Location within Romandy area or willingness to relocate
- Valid European driver’s license
- Willingness to travel extensively (>80%) within assigned territory (including regular overnight stays)
- Comfort with occasional travel within Europe
- Strong time management and prioritization skills
- Excellent communication skills
- Teamwork skills
- High engagement
- Sense of responsibility
- Efficient working style
- Pragmatic working style
- Solution-oriented working style
- Stress-resistant working style
Tasks
- Provide technical support for Waters Advanced Diagnostics customers.
- Support customers during pre-sales and post-sales phases.
- Perform on-site installations for customers.
- Conduct on-site repairs for customers.
- Perform on-site maintenance for customers.
- Execute on-site upgrades for customers.
- Prioritize activities based on processes and SLAs.
- Plan activities according to processes and SLAs.
- Execute activities following processes and SLAs.
- Maintain personal tool and spare parts inventory at appropriate levels.
- Manage escalations.
- Resolve complex technical issues from customers and service organizations.
- Conduct basic technical training for customers.
- Perform instrument failure analyses and screenings.
- Conduct follow-up activities to improve system reliability.
- Document and maintain data in BD service systems.
- Ensure optimal data accuracy and high-quality customer reporting.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- French – Business Fluent
- English – Business Fluent
- German – Basic
Tools & Technologies
- computers
- networking
- electronics
- precision mechanics
- automation
- molecular technology
Benefits
Bonuses & Incentives
- Incentive plan
- Rewards and recognition opportunities
Workation & Sabbatical
- Occasional international assignments
Modern Equipment
- Functional home office setup
Other Benefits
- Comprehensive onboarding
Learning & Development
- Training opportunities
Career Advancement
- Opportunities for further development
Company Vehicle
- Company car for private use
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BD and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
BD
Industry
Healthcare
Description
BD is a global medical technology company dedicated to advancing the world of health by creating transformative solutions and innovative products.
Not a perfect match?
- Thermo Fisher Scientific
Account Manager, Microbiology Diagnostics(m/w/x)
Full-timeRemoteExperiencedReinach - Thermo Fisher Diagnostics AG
Account Manager(m/w/x)
Full-timeRemoteExperiencedReinach - PPT Pharma Process Technology GmbH
Techniker:in / Inbetriebnehmer:in Pharma-Versorgungsanlagen(m/w/x)
Full-timeWith HomeofficeManagementBingen am Rhein, Basel - Capgemini
Engineering & Technology Consultant(m/w/x)
Full-timeWith HomeofficeExperiencedBasel, Genf, Zürich - Gator Bio
Field Application Scientist(m/w/x)
Full-timeWith HomeofficeSeniorBasel