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DSdsm-firmenich

Expert Sales Systems EMEA(m/w/x)

Kaiseraugst
Full-timeOn-siteExperienced

Customer master data management in EMEA, SAP Key User for NOVA system. Master data management and SAP SD experience required. Global exposure, purpose-driven impact.

Requirements

  • Proven experience in master data management
  • Proven experience in SAP SD module
  • Proven experience in CRM systems
  • Proven experience in order-to-cash processes
  • Experience in complex, international business environments
  • Commercial education or bachelor's degree
  • Degree in business administration, information systems, or related field
  • Ability to bridge business needs and technical solutions
  • Deep SAP expertise
  • Deep CRM expertise
  • Key User and subject matter expert
  • Ability to troubleshoot SAP and CRM
  • Ability to configure SAP and CRM
  • Ability to test SAP and CRM enhancements
  • Ability to train others in SAP and CRM
  • Exceptional analytical skills
  • Exceptional problem-solving skills
  • Meticulous attention to detail
  • Ability to manage complex data scenarios
  • Talent for turning insights into actionable improvements
  • Excellent English proficiency (written and verbal)
  • Effective communication across cultures, functions, and all organizational levels
  • Strong project management skills
  • Strong stakeholder skills
  • Solution-oriented mindset
  • Customer-focused mindset
  • Mindset that thrives under pressure
  • Mindset that embraces change
  • Ability to build trusted partnerships
  • Partnerships across diverse teams

Tasks

  • Own customer master data excellence in EMEA
  • Act as regional SAP Key User
  • Validate and approve CMD requests via NOVA
  • Ensure data accuracy for commercial success
  • Support CRM users
  • Deliver CRM training
  • Manage CRM access rights
  • Maintain alignment between CRM and SAP
  • Safeguard data integrity across SAP, CRM, and NWP
  • Identify data inconsistencies proactively
  • Analyze root causes of data issues
  • Implement solutions for data integrity
  • Drive regional system projects for sales effectiveness
  • Lead process optimization initiatives
  • Represent EMEA in global CMDM forums
  • Ensure regional compliance and best practices
  • Support commercial pricing excellence as backup
  • Manage SAP Target Pricing
  • Configure Mendix Pricing Tool
  • Deliver critical pricing reporting
  • Support NPS preparation
  • Consolidate feedback for NPS
  • Own CX improvement opportunities from customer insights

Work Experience

  • 3 - 5 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • SAP SD module
  • CRM systems
  • SAP

Benefits

Competitive Pay

  • Excellent compensation

Other Benefits

  • Comprehensive benefits
  • Global exposure

Job Security

  • Job security

Purpose-Driven Work

  • Purpose-driven impact

Career Advancement

  • Accelerated career growth
  • Pathways to leadership roles

Learning & Development

  • Continuous learning opportunities
  • Tailored development programs

Mental Health Support

  • Strong focus on well-being
  • Psychological safety

Flexible Working

  • Work-life flexibility

Informal Culture

  • Inclusive environment

Startup Environment

  • Freedom to move across businesses, teams, and borders
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of dsm-firmenich and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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