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Expert Sales Systems EMEA(m/w/x)
Customer master data management in EMEA, SAP Key User for NOVA system. Master data management and SAP SD experience required. Global exposure, purpose-driven impact.
Requirements
- Proven experience in master data management
- Proven experience in SAP SD module
- Proven experience in CRM systems
- Proven experience in order-to-cash processes
- Experience in complex, international business environments
- Commercial education or bachelor's degree
- Degree in business administration, information systems, or related field
- Ability to bridge business needs and technical solutions
- Deep SAP expertise
- Deep CRM expertise
- Key User and subject matter expert
- Ability to troubleshoot SAP and CRM
- Ability to configure SAP and CRM
- Ability to test SAP and CRM enhancements
- Ability to train others in SAP and CRM
- Exceptional analytical skills
- Exceptional problem-solving skills
- Meticulous attention to detail
- Ability to manage complex data scenarios
- Talent for turning insights into actionable improvements
- Excellent English proficiency (written and verbal)
- Effective communication across cultures, functions, and all organizational levels
- Strong project management skills
- Strong stakeholder skills
- Solution-oriented mindset
- Customer-focused mindset
- Mindset that thrives under pressure
- Mindset that embraces change
- Ability to build trusted partnerships
- Partnerships across diverse teams
Tasks
- Own customer master data excellence in EMEA
- Act as regional SAP Key User
- Validate and approve CMD requests via NOVA
- Ensure data accuracy for commercial success
- Support CRM users
- Deliver CRM training
- Manage CRM access rights
- Maintain alignment between CRM and SAP
- Safeguard data integrity across SAP, CRM, and NWP
- Identify data inconsistencies proactively
- Analyze root causes of data issues
- Implement solutions for data integrity
- Drive regional system projects for sales effectiveness
- Lead process optimization initiatives
- Represent EMEA in global CMDM forums
- Ensure regional compliance and best practices
- Support commercial pricing excellence as backup
- Manage SAP Target Pricing
- Configure Mendix Pricing Tool
- Deliver critical pricing reporting
- Support NPS preparation
- Consolidate feedback for NPS
- Own CX improvement opportunities from customer insights
Work Experience
- 3 - 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- SAP SD module
- CRM systems
- SAP
Benefits
Competitive Pay
- Excellent compensation
Other Benefits
- Comprehensive benefits
- Global exposure
Job Security
- Job security
Purpose-Driven Work
- Purpose-driven impact
Career Advancement
- Accelerated career growth
- Pathways to leadership roles
Learning & Development
- Continuous learning opportunities
- Tailored development programs
Mental Health Support
- Strong focus on well-being
- Psychological safety
Flexible Working
- Work-life flexibility
Informal Culture
- Inclusive environment
Startup Environment
- Freedom to move across businesses, teams, and borders
Not a perfect match?
- 1201 F. Hoffmann-La Roche AGFull-timeOn-siteSeniorBasel
- 1201 F. Hoffmann-La Roche AG
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Expert Sales Systems EMEA(m/w/x)
Customer master data management in EMEA, SAP Key User for NOVA system. Master data management and SAP SD experience required. Global exposure, purpose-driven impact.
Requirements
- Proven experience in master data management
- Proven experience in SAP SD module
- Proven experience in CRM systems
- Proven experience in order-to-cash processes
- Experience in complex, international business environments
- Commercial education or bachelor's degree
- Degree in business administration, information systems, or related field
- Ability to bridge business needs and technical solutions
- Deep SAP expertise
- Deep CRM expertise
- Key User and subject matter expert
- Ability to troubleshoot SAP and CRM
- Ability to configure SAP and CRM
- Ability to test SAP and CRM enhancements
- Ability to train others in SAP and CRM
- Exceptional analytical skills
- Exceptional problem-solving skills
- Meticulous attention to detail
- Ability to manage complex data scenarios
- Talent for turning insights into actionable improvements
- Excellent English proficiency (written and verbal)
- Effective communication across cultures, functions, and all organizational levels
- Strong project management skills
- Strong stakeholder skills
- Solution-oriented mindset
- Customer-focused mindset
- Mindset that thrives under pressure
- Mindset that embraces change
- Ability to build trusted partnerships
- Partnerships across diverse teams
Tasks
- Own customer master data excellence in EMEA
- Act as regional SAP Key User
- Validate and approve CMD requests via NOVA
- Ensure data accuracy for commercial success
- Support CRM users
- Deliver CRM training
- Manage CRM access rights
- Maintain alignment between CRM and SAP
- Safeguard data integrity across SAP, CRM, and NWP
- Identify data inconsistencies proactively
- Analyze root causes of data issues
- Implement solutions for data integrity
- Drive regional system projects for sales effectiveness
- Lead process optimization initiatives
- Represent EMEA in global CMDM forums
- Ensure regional compliance and best practices
- Support commercial pricing excellence as backup
- Manage SAP Target Pricing
- Configure Mendix Pricing Tool
- Deliver critical pricing reporting
- Support NPS preparation
- Consolidate feedback for NPS
- Own CX improvement opportunities from customer insights
Work Experience
- 3 - 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- SAP SD module
- CRM systems
- SAP
Benefits
Competitive Pay
- Excellent compensation
Other Benefits
- Comprehensive benefits
- Global exposure
Job Security
- Job security
Purpose-Driven Work
- Purpose-driven impact
Career Advancement
- Accelerated career growth
- Pathways to leadership roles
Learning & Development
- Continuous learning opportunities
- Tailored development programs
Mental Health Support
- Strong focus on well-being
- Psychological safety
Flexible Working
- Work-life flexibility
Informal Culture
- Inclusive environment
Startup Environment
- Freedom to move across businesses, teams, and borders
About the Company
dsm-firmenich
Industry
Food
Description
The company develops science-based health ingredients and innovative solutions in nutrition, health, and beauty.
Not a perfect match?
- 1201 F. Hoffmann-La Roche AG
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