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MediaMarktSaturn
4mo ago

Expert Customer Strategy & Personalization(m/w/x)

München, Ingolstadt
Full-timeWith Home OfficeManagement
AI/ML

Description

You will develop and implement customer engagement strategies while collaborating with various departments to enhance personalized communication and optimize business processes.

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Requirements

  • •Completed studies in business administration
  • •5-7 years of professional experience
  • •Expertise in e-commerce and analytics
  • •Proven experience in strategic projects
  • •Strong understanding of data-driven marketing
  • •Strategic competence in roadmap development
  • •Project management experience with business cases
  • •Experience in stakeholder management
  • •Advanced proficiency in English
  • •Willingness to travel occasionally

Education

Bachelor's degree

Work Experience

5 - 7 years

Tasks

  • •Develop customer engagement strategies for growth.
  • •Create and enhance concepts for personalized communication.
  • •Define requirements with IT and business stakeholders.
  • •Temporarily assume PMO role for cross-channel projects.
  • •Prepare business cases and manage corresponding roadmaps.
  • •Create presentations and documents for various stakeholders.
  • •Identify and evaluate innovative service providers and technologies.
  • •Prepare decision-making documents to improve business processes.
  • •Establish and evaluate KPIs and reporting structures.
  • •Collaborate with national and international departments for initiative implementation.

Languages

English – Business Fluent

German – Basic

Benefits

More Vacation Days

  • •30 days vacation

Retirement Plans

  • •Company pension plan

Corporate Discounts

  • •Employee discount

Healthcare & Fitness

  • •Fitness collaborations

Learning & Development

  • •Training opportunities

Informal Culture

  • •Open corporate culture

Startup Environment

  • •Teamwork environment

Flexible Working

  • •Mobile work arrangement
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MediaMarktSaturn and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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