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Engineering Manager - Customer Service Tech(m/w/x)
Architectural direction for distributed service architectures within a global mobility platform. Proven leadership of international engineering teams and scalable system design expertise required. Attractive vehicle leasing offers and exclusive partner deals.
Requirements
- Years of software engineering leadership experience
- Foundation in scalable system design
- Natural cross-functional collaboration skills
- Experience working with distributed international teams
- Business and product-oriented mindset
- Clear communication for diverse audiences
Tasks
- Lead, coach, and empower frontend and backend engineers
- Foster a culture of ownership, collaboration, and delivery excellence
- Take ownership of major initiatives
- Build the customer service experience of the future
- Set architectural direction for distributed service architectures
- Ensure technical excellence on the AWS cloud stack
- Enable teams to build scalable, reliable, and future-ready systems
- Guarantee end-to-end consistency across the customer journey
- Manage systems from Salesforce Service Cloud to telephony solutions
- Drive AI integration with the Customer Service Resolution Hub
- Align with stakeholders across Customer Service, Fulfillment, and Post-Booking
- Collaborate with tech hubs in Bangalore, Pullach, and Lisbon
- Ensure smooth and scalable delivery across divisions
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- APIs
- middleware
- Salesforce Service Cloud
- AWS
- microservices
- AI tooling
Benefits
Flexible Working
- Hybrid working model
- Flexible hours
Corporate Discounts
- Discounts on SIXT services
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Additional Allowances
- Monthly mobility allowance
Retirement Plans
- Company retirement plan
Other Benefits
- Capital-forming benefits
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Social Impact
- One annual volunteering day
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Engineering Manager - Customer Service Tech(m/w/x)
Architectural direction for distributed service architectures within a global mobility platform. Proven leadership of international engineering teams and scalable system design expertise required. Attractive vehicle leasing offers and exclusive partner deals.
Requirements
- Years of software engineering leadership experience
- Foundation in scalable system design
- Natural cross-functional collaboration skills
- Experience working with distributed international teams
- Business and product-oriented mindset
- Clear communication for diverse audiences
Tasks
- Lead, coach, and empower frontend and backend engineers
- Foster a culture of ownership, collaboration, and delivery excellence
- Take ownership of major initiatives
- Build the customer service experience of the future
- Set architectural direction for distributed service architectures
- Ensure technical excellence on the AWS cloud stack
- Enable teams to build scalable, reliable, and future-ready systems
- Guarantee end-to-end consistency across the customer journey
- Manage systems from Salesforce Service Cloud to telephony solutions
- Drive AI integration with the Customer Service Resolution Hub
- Align with stakeholders across Customer Service, Fulfillment, and Post-Booking
- Collaborate with tech hubs in Bangalore, Pullach, and Lisbon
- Ensure smooth and scalable delivery across divisions
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- APIs
- middleware
- Salesforce Service Cloud
- AWS
- microservices
- AI tooling
Benefits
Flexible Working
- Hybrid working model
- Flexible hours
Corporate Discounts
- Discounts on SIXT services
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Additional Allowances
- Monthly mobility allowance
Retirement Plans
- Company retirement plan
Other Benefits
- Capital-forming benefits
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Social Impact
- One annual volunteering day
About the Company
SIXT
Industry
Transportation
Description
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
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