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MEMETRO Markets GmbH

E-Commerce Seller Performance Manager, German Market(m/w/x)

Düsseldorf
Full-timeWith Home OfficeExperienced

Driving seller performance and NPS growth at a B2B e-commerce marketplace for business owners. E-commerce experience and marketplace business model understanding required. Flexible working hours, flexible home office policy.

Requirements

  • Bachelor’s degree or relevant vocational training
  • E-Commerce experience and marketplace business model understanding
  • Familiarity with data analysis tools and data interpretation skills
  • Strong relationship-building and sales-oriented skills
  • Clear, precise, professional communication skills
  • Proficiency in assigned country's language

Tasks

  • Build trusting relationships with sellers
  • Conduct regular touchpoints with sellers
  • Track seller KPIs collaboratively
  • Develop strategies to boost NPS
  • Execute strategies to boost NPS
  • Develop strategies for Seller Account Health
  • Execute strategies for Seller Account Health
  • Champion a strong customer-centric mindset
  • Coordinate with internal and external partners
  • Resolve complex operational roadblocks
  • Continuously track marketplace metrics
  • Turn raw data into actionable improvements
  • Identify new cross-border selling opportunities
  • Unlock new cross-border selling opportunities
  • Optimize order fulfillment processes
  • Oversee accurate seller payouts
  • Enforce compliance guidelines
  • Maintain a high-quality, healthy seller ecosystem

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Excel
  • Power BI

Benefits

Career Advancement

  • Exciting career opportunities

Flexible Working

  • Flexible working hours
  • Hybrid working
  • Flexible home office policy

Other Benefits

  • Full support from METRO Group
  • JobRad program
  • TechTalks

Corporate Discounts

  • Metro Card for discounted shopping
  • Company discounts

Public Transport Subsidies

  • JobTicket program

Healthcare & Fitness

  • Health and wellbeing support

Additional Allowances

  • Language courses subsidy

Bonuses & Incentives

  • Attractive referral program

Team Events

  • Team events
  • MeetUps
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of METRO Markets GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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