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SRSR Technics Switzerland Ltd.

Customer Support Engineer(m/w/x)

Zürich
Full-timeOn-siteExperienced
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Technical support for aircraft engine MRO shop visits, defining and implementing work scopes. Aviation Engine MRO industry experience required. EU/Swiss passport or work permit.

Requirements

  • ETH, BSc, FH, or HF degree
  • Aviation Engine MRO industry experience
  • Preferred English language knowledge (level B2)
  • Preferred German language knowledge (level B2)
  • EU passport, Swiss passport, or Swiss working permit

Tasks

  • Provide technical support to customers
  • Define engine work scopes with customer agreement
  • Implement engine work scopes for shop visits
  • Identify and lead problem-solving activities
  • Prepare engine work scopes based on customer requirements
  • Adhere to SR Technics technical standards and contractual obligations
  • Optimize workscopes for performance, reliability, costs, and turnaround time
  • Support engines during shop visits
  • Define and improve technical standards and maintenance concepts
  • Manage PW1100G-JM and LEAP Part 145 quality and commercial aspects
  • Support commercial Product Management on contractual issues
  • Manage removal plans and workscoping
  • Handle LLP (Life Limited Parts) management
  • Participate in technical customer coordination meetings
  • Execute technical customer coordination meetings

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • English – Business Fluent
  • German – Business Fluent
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