Mölnlycke Health Care
Customer Service Specialist DACH(m/w/x)
Full-timeWith HomeofficeExperienced
Düsseldorf, Köln
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DEDEU Medtronic GmbH
Customer Service Specialist(m/w/x)
Meerbusch
from 82,800 / year
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Requirements
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Tasks
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
- Dutch – Basic
Tools & Technologies
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Competitive Pay
- Competitive Salary
Additional Allowances
- Flexible Benefits Package
Bonuses & Incentives
- Medtronic Incentive Plan
Family Support
- Career and life stage support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEU Medtronic GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDEU Medtronic GmbH
Customer Service Specialist(m/w/x)
Meerbusch
from 82,800 / year
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Requirements
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Tasks
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
- Dutch – Basic
Tools & Technologies
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Competitive Pay
- Competitive Salary
Additional Allowances
- Flexible Benefits Package
Bonuses & Incentives
- Medtronic Incentive Plan
Family Support
- Career and life stage support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DEU Medtronic GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DEU Medtronic GmbH
Industry
Healthcare
Description
The company leads global healthcare technology and seeks solutions to challenging health problems.
Not a perfect match?
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