CHE02 Tyco Fire & Security GmbH
Customer Experience Specialist(m/w/x)
Full-timeOn-siteExperienced
Neuhausen am Rheinfall
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AMAmcor
Customer Service Representative(m/w/x)
Singen (Hohentwiel)
Full-time, Part-timeOn-siteExperienced
Nejo AI Summary
End-to-end order management for nutrition and wellness packaging. SAP and Salesforce experience preferred. Fluent English and German, value-added service identification.
Requirements
- Experience in similar position, packaging or manufacturing environment
- Experience of SAP and Salesforce.com preferred
- Strong Excel skills appreciated
- Fluent in English and German, other European language knowledge an asset
- Customer focus
- Results orientation
- Excellent interpersonal and communication skills
- Ability to build collaborative relationships
- Excellent time management and organisational skills
- Ability to work as part of a multi-structure team
- Self-motivation
Tasks
- Manage end-to-end order placement and delivery
- Monitor customer requirements during order fulfillment
- Advise customers and sales on significant delays
- Provide alternatives to meet customer expectations
- Identify opportunities for value-added services
- Lead performance reviews with customers and functions
- Handle customer requests and share information
- Manage customer finished goods and aged inventory
- Acknowledge and process customer complaints
- Initiate returns of goods as needed
- Coordinate rush shipments and monitor progress
- Request credit and debit notes with finance
- Support disputed invoices and credit collection
- Build customer knowledge including agreements
- Improve customer relations with efficient service
- Resolve complex problems using initiative
- Seek better ways to enhance customer service
- Maintain OHSE and hygiene standards
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- SAP
- Salesforce.com
- Excel
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Amcor and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AMAmcor
Customer Service Representative(m/w/x)
Singen (Hohentwiel)
Full-time, Part-timeOn-siteExperienced
Nejo AI Summary
End-to-end order management for nutrition and wellness packaging. SAP and Salesforce experience preferred. Fluent English and German, value-added service identification.
Requirements
- Experience in similar position, packaging or manufacturing environment
- Experience of SAP and Salesforce.com preferred
- Strong Excel skills appreciated
- Fluent in English and German, other European language knowledge an asset
- Customer focus
- Results orientation
- Excellent interpersonal and communication skills
- Ability to build collaborative relationships
- Excellent time management and organisational skills
- Ability to work as part of a multi-structure team
- Self-motivation
Tasks
- Manage end-to-end order placement and delivery
- Monitor customer requirements during order fulfillment
- Advise customers and sales on significant delays
- Provide alternatives to meet customer expectations
- Identify opportunities for value-added services
- Lead performance reviews with customers and functions
- Handle customer requests and share information
- Manage customer finished goods and aged inventory
- Acknowledge and process customer complaints
- Initiate returns of goods as needed
- Coordinate rush shipments and monitor progress
- Request credit and debit notes with finance
- Support disputed invoices and credit collection
- Build customer knowledge including agreements
- Improve customer relations with efficient service
- Resolve complex problems using initiative
- Seek better ways to enhance customer service
- Maintain OHSE and hygiene standards
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- SAP
- Salesforce.com
- Excel
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Amcor and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Amcor
Industry
Manufacturing
Description
Das Unternehmen ist der globale Marktführer in der Entwicklung und Produktion verantwortungsvoller Verpackungslösungen für verschiedene Materialien.
Not a perfect match?
- CHE02 Tyco Fire & Security GmbH
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