Helen of Troy
Customer Service Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Bussigny
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INIntuitive
Customer Service Associate (German Speaker)(m/w/x)
Aubonne
Full-timeWith Home OfficeJunior
Nejo AI Summary
Handling inquiries for robotic-assisted surgery solutions via phone and email. 1-2 years experience or 2+ years post-grad degree required. Call center experience a plus.
Requirements
- 1-2 years professional experience or minimum 2 years post graduate degree
- Very good oral and written communication
- Good interpersonal skills and relationship building
- Junior profile with Call Center experience
- Digital/Tech industry experience (plus)
- Detail oriented
- Time management abilities
- Manage telephone activity positively
- Computer literate with MS Office, ERP (SAP plus)
Tasks
- Handle customer and distributor inquiries
- Answer incoming calls and emails professionally
- Understand customer needs and environments
- Process orders and requests in ERP and CRM
- Work closely with Sales, Finance, Logistics, Regulatory, and Contracts teams
- Recommend process improvements
- Provide high-standard customer support
- Enter sales orders into SAP
- Verify purchase order terms and conditions
- Process and track service requests in CRM
- Log and report customer complaints
- Follow up on and resolve sales order issues
- Monitor open sales orders, RMAs, and service requests
- Maintain accurate customer data in SAP and CRM
- Learn company policies, processes, and procedures
- Understand products and pricing models
- Generate ad hoc reports
- Support punctual projects and administrative tasks
- Promote continuous process improvement
Work Experience
- 1 year
Education
- Master's degree
Languages
- German – Native
- English – Business Fluent
- French – Basic
Tools & Technologies
- MS Office
- ERP
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intuitive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INIntuitive
Customer Service Associate (German Speaker)(m/w/x)
Aubonne
Full-timeWith Home OfficeJunior
Nejo AI Summary
Handling inquiries for robotic-assisted surgery solutions via phone and email. 1-2 years experience or 2+ years post-grad degree required. Call center experience a plus.
Requirements
- 1-2 years professional experience or minimum 2 years post graduate degree
- Very good oral and written communication
- Good interpersonal skills and relationship building
- Junior profile with Call Center experience
- Digital/Tech industry experience (plus)
- Detail oriented
- Time management abilities
- Manage telephone activity positively
- Computer literate with MS Office, ERP (SAP plus)
Tasks
- Handle customer and distributor inquiries
- Answer incoming calls and emails professionally
- Understand customer needs and environments
- Process orders and requests in ERP and CRM
- Work closely with Sales, Finance, Logistics, Regulatory, and Contracts teams
- Recommend process improvements
- Provide high-standard customer support
- Enter sales orders into SAP
- Verify purchase order terms and conditions
- Process and track service requests in CRM
- Log and report customer complaints
- Follow up on and resolve sales order issues
- Monitor open sales orders, RMAs, and service requests
- Maintain accurate customer data in SAP and CRM
- Learn company policies, processes, and procedures
- Understand products and pricing models
- Generate ad hoc reports
- Support punctual projects and administrative tasks
- Promote continuous process improvement
Work Experience
- 1 year
Education
- Master's degree
Languages
- German – Native
- English – Business Fluent
- French – Basic
Tools & Technologies
- MS Office
- ERP
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intuitive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Intuitive
Industry
Healthcare
Description
The company is a pioneer and market leader in robotic-assisted surgery, committed to advancing minimally invasive care.
Not a perfect match?
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