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JEJet Aviation

Customer Service Ambassador(m/w/x)

Zürich
Full-timeOn-siteExperienced

Greeting passengers and crews, assisting with luggage, and serving refreshments in VIP lounges. High school diploma or 2-3 years' experience in hospitality required. Daily shift work, 5 days a week.

Requirements

  • Represent Jet Aviation culture and values
  • High School/Bachelors in hospitality, tourism or related field, or 2-3 years qualifying experience, or combination
  • Valid driver's license
  • Calm and effective work under pressure
  • Cultural awareness and sensitivity
  • Strong personal values matching Jet Aviation values
  • Immaculate appearance
  • Excellent customer service skills
  • Friendly and polite demeanor
  • Flexibility
  • Good MS Office working knowledge
  • Excellent communication and interpersonal skills
  • Proactive teamwork and initiative
  • Handle difficult customers calmly and tactfully

Tasks

  • Welcome and greet customers, passengers, crews, visitors, and business acquaintances
  • Assist guests with luggage and escort them to the VIP Lounge
  • Offer refreshments to guests in the VIP Lounge
  • Provide administrative support to all site departments
  • Maintain cleanliness of the reception area and VIP Lounges
  • Vacuum carpets in the reception area and VIP Lounges
  • Monitor and order F&B items inventory
  • Support the Receptionist or Duty Officer with administrative tasks
  • Receive FBO Customer Service and Operational training
  • Understand and communicate the Company's service offerings
  • Participate in the Safety & Quality Management System
  • Promote a positive safety culture
  • Identify and report potential hazards and near misses
  • Follow Jet Aviation's Policies, Manuals, and Procedures

Work Experience

  • 2 - 3 years

Education

  • High school diploma

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • MS Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jet Aviation and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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