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CHABB ABB Schweiz AG
3d ago

Customer Quality Specialist(m/w/x)

Quartino
Full-timeOn-siteSenior

Description

You will drive world-class performance by solving complex customer issues and facilitating quality circles. Your day-to-day involves identifying root causes and implementing sustainable solutions.

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Requirements

  • •Degree in Electrical Engineering or related field
  • •Five years experience in quality or equivalent
  • •Understanding of quality processes and problem-solving
  • •Excellent communication and interpersonal skills
  • •Flexibility and effectiveness under pressure
  • •Fluency in English and Italian
  • •Lean Six Sigma Green Belt certification (plus)
  • •Willingness to travel up to 10%

Education

Bachelor's degree

Work Experience

5 years

Tasks

  • •Support the local quality strategy deployment
  • •Analyze customer issues to identify root causes
  • •Track corrective activities in the PPS tool
  • •Present quality reports and improvements to customers
  • •Follow up systematically on agreed customer actions
  • •Define containment, corrective, and preventive actions
  • •Facilitate Level 2 Quality Circles
  • •Escalate critical cases to the line manager
  • •Improve manufacturing and supplier quality metrics
  • •Reduce the overall cost of poor quality
  • •Collaborate with functions to reach performance targets

Tools & Technologies

Lean Six Sigma Green Belt

Languages

English – Business Fluent

Italian – Business Fluent

Benefits

Flexible Working

  • •Hybrid work model
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