Skip to content
New Job?Nejo!

Your personal AI career agent

CICircus SE

Customer Experience & Operations Associate(m/w/x)

Düsseldorf
Full-timeOn-siteExperienced
AI/ML

Monitoring and resetting robotic kitchen systems for AI-powered food production. Basic technical troubleshooting and hospitality experience required. 50€ monthly mobility budget, subsidized e-bike subscription.

Requirements

  • Problem-solving mindset and basic technical troubleshooting
  • Excellent customer service and brand representation
  • Hands-on approach with people and kitchen tasks
  • Experience in hospitality, food operations, or tech-enabled service
  • Reliability, adaptability, and strong English/German communication
  • Background or interest in robotics, automation, or food technology
  • Experience in customer-facing or field technical support
  • Enthusiasm for learning in fast-paced, innovative environment

Tasks

  • Monitor robotic kitchen system performance
  • Take immediate action on irregularities
  • Reset robotic kitchen systems
  • Check robotic kitchen configurations
  • Liaise with tech support
  • Maintain kitchen cleanliness
  • Ensure kitchen organization
  • Prepare kitchen for food prep
  • Adhere to hygiene standards
  • Perform quality checks
  • Handle customer inquiries with empathy
  • Resolve customer issues with clarity
  • Follow through on customer issues
  • Share feedback on learnings
  • Contribute to product improvement
  • Collaborate with technical teams
  • Improve kitchen reliability
  • Improve kitchen performance
  • Ensure operational readiness
  • Manage ingredient delivery
  • Oversee final meal presentation

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Benefits

Learning & Development

  • Cross-functional learning
  • In-house training

Additional Allowances

  • 50€ monthly mobility budget

Company Bike

  • Subsidized E-Bike/E-Moped subscription

Corporate Discounts

  • Discounted Urban Sports Club membership

Other Benefits

  • Wellhub options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Circus SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

  • Circus SE

    Working Student – Food Robotics Operations(m/w/x)

    Full-time/Part-timeWorking StudentOn-site
    Düsseldorf
  • Mehr Geschäft Business Coaching GmbH

    Customer Success Manager - Schwerpunkt Eventmanagement(m/w/x)

    Full-timeTemporary contractOn-siteExperienced
    Neuss
  • Michael Marquardt GmbH & Co. KG

    Mitarbeiter Kundenempfang/-betreuung(m/w/x)

    Full-time/Part-timeOn-siteExperienced
    Düsseldorf
  • Consortium Gastronomie

    Küchenhilfe(m/w/x)

    Full-time/Part-timeOn-siteExperienced
    Düsseldorf
  • Ecovacs Europe GmbH

    Customer Service Specialist – Contact Centre(m/w/x)

    Full-timeOn-siteExperienced
    Düsseldorf
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes