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TCTCC Global

CRM Marketing Manager (Omnichannel Services Executive)(m/w/x)

Düsseldorf
Full-timeFreelanceWith Home OfficeJunior
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Supporting omnichannel loyalty campaigns across Central & Eastern Europe. Client-facing experience and digital marketing exposure required. End-to-end campaign experience, work with senior stakeholders.

Requirements

  • 1–2 years client-facing experience (agency, consultancy, marketing, or similar)
  • Initial exposure to digital marketing, loyalty, CRM, or campaign environments
  • Strong organizational and analytical skills
  • Comfortable working with data, reporting tools, Excel, and PowerPoint
  • Excellent communication skills in German and English (written and spoken)
  • Proactive, collaborative, and eager to learn
  • Experience supporting campaign delivery or execution
  • Familiarity with dashboards, CRM systems, or reporting platforms
  • Experience supporting pitch decks or commercial presentations

Tasks

  • Support omnichannel loyalty campaigns in Central & Eastern Europe
  • Collaborate with regional Omnichannel leadership for operational excellence
  • Ensure alignment between clients, internal teams, and commercial stakeholders
  • Scope and plan omnichannel loyalty campaigns with stakeholders
  • Contribute to marketing ideation and creative proposals
  • Monitor campaign performance using regular reports and dashboards
  • Identify optimization opportunities and support continuous improvement
  • Troubleshoot operational issues and ensure timely resolution
  • Provide daily client support and align with campaign objectives
  • Analyse campaign and sales data for actionable insights
  • Prepare performance reviews and recommendations for future campaigns
  • Create pitch presentations and sales materials
  • Build demo use cases for omnichannel capabilities
  • Assist Head of Omnichannel in internal training and sales enablement

Work Experience

  • 1 - 2 years

Education

  • High school diploma

Languages

  • German – Business Fluent
  • English – Business Fluent

Tools & Technologies

  • Excel
  • PowerPoint

Benefits

Other Benefits

  • End-to-end omnichannel campaign experience
  • Work with senior regional stakeholders
  • Growing omnichannel function

Informal Culture

  • Work with international clients

Learning & Development

  • Develop skills in loyalty, data, and digital innovation

Career Advancement

  • Clear development opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of TCC Global and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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