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Consumption Lead(m/w/x)
Post-sale technical implementation and architectural mentorship for Data Cloud integration at global CRM provider. Expert-level C-suite relationship management and full-stack solutioning skills required. Flexible work location, comprehensive accessibility and inclusion initiatives.
Requirements
- Experience in customer-facing solutioning
- Full-stack technical qualifications and C-Level relationship experience
- C-level conversation and objection handling skills
- Success as a trusted advisor
- Experience driving customer success in large organizations
- Deep understanding of industry-specific use cases
- Persuasive communication and interpersonal skills
- Up-to-date knowledge of emerging technologies
- Self-starting demeanor and remote collaboration ability
- Dedication to data ethics and privacy
- Hands-on experience building 0-1 products
- Excellent work-shopping and whiteboarding skills
- Degree or equivalent relevant experience
- Technical knowledge of Salesforce platform and Martech
- Proficiency in modern cloud data platforms
Tasks
- Accelerate Data Cloud consumption and ROI
- Lead post-sale technical implementation for Data Cloud
- Develop and implement technology strategies
- Provide architectural mentorship for system integration
- Manage executive relationships and partnerships
- Craft and implement customer consumption plans
- Coordinate across multiple internal selling teams
- Drive onboarding and enablement for workloads
- Leverage cross-functional resources for complex tasks
- Create points-of-view on accelerating use cases
- Liaise with Product and Engineering teams
- Report on KPIs and customer health
- Develop mutual success plans with customers
- Provide technical accountability for complex accounts
- Evangelize Salesforce Data Cloud capabilities
- Assess customer goals and provide recommendations
- Guide discovery conversations to identify client needs
- Advise on org strategy and governance
- Apply platform features to business priorities
- Identify risks and build mitigation plans
- Produce comprehensive adoption and enablement paths
- Identify customer business challenges and growth potential
- Cultivate relationships with IT and business leadership
- Network within accounts to support customer goals
- Recommend additional Salesforce services and advisory guides
- Communicate technical product changes and updates
- Advocate for features via customer feedback
- Collaborate with sales and field engineering teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- CRM
- Salesforce
- Salesforce Marketing Cloud
- Snowflake
- Databricks
- Big Query
- RedShift
- Tableau
- Looker
- Power BI
- DataFrames
- pandas
- Python
- R
- Jupyter Notebooks
Benefits
Flexible Working
- Flexible work location
Other Benefits
- Reasonable accommodations
- Accessibility and inclusion initiatives
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Consumption Lead(m/w/x)
Post-sale technical implementation and architectural mentorship for Data Cloud integration at global CRM provider. Expert-level C-suite relationship management and full-stack solutioning skills required. Flexible work location, comprehensive accessibility and inclusion initiatives.
Requirements
- Experience in customer-facing solutioning
- Full-stack technical qualifications and C-Level relationship experience
- C-level conversation and objection handling skills
- Success as a trusted advisor
- Experience driving customer success in large organizations
- Deep understanding of industry-specific use cases
- Persuasive communication and interpersonal skills
- Up-to-date knowledge of emerging technologies
- Self-starting demeanor and remote collaboration ability
- Dedication to data ethics and privacy
- Hands-on experience building 0-1 products
- Excellent work-shopping and whiteboarding skills
- Degree or equivalent relevant experience
- Technical knowledge of Salesforce platform and Martech
- Proficiency in modern cloud data platforms
Tasks
- Accelerate Data Cloud consumption and ROI
- Lead post-sale technical implementation for Data Cloud
- Develop and implement technology strategies
- Provide architectural mentorship for system integration
- Manage executive relationships and partnerships
- Craft and implement customer consumption plans
- Coordinate across multiple internal selling teams
- Drive onboarding and enablement for workloads
- Leverage cross-functional resources for complex tasks
- Create points-of-view on accelerating use cases
- Liaise with Product and Engineering teams
- Report on KPIs and customer health
- Develop mutual success plans with customers
- Provide technical accountability for complex accounts
- Evangelize Salesforce Data Cloud capabilities
- Assess customer goals and provide recommendations
- Guide discovery conversations to identify client needs
- Advise on org strategy and governance
- Apply platform features to business priorities
- Identify risks and build mitigation plans
- Produce comprehensive adoption and enablement paths
- Identify customer business challenges and growth potential
- Cultivate relationships with IT and business leadership
- Network within accounts to support customer goals
- Recommend additional Salesforce services and advisory guides
- Communicate technical product changes and updates
- Advocate for features via customer feedback
- Collaborate with sales and field engineering teams
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- CRM
- Salesforce
- Salesforce Marketing Cloud
- Snowflake
- Databricks
- Big Query
- RedShift
- Tableau
- Looker
- Power BI
- DataFrames
- pandas
- Python
- R
- Jupyter Notebooks
Benefits
Flexible Working
- Flexible work location
Other Benefits
- Reasonable accommodations
- Accessibility and inclusion initiatives
About the Company
Salesforce
Industry
IT
Description
Salesforce is the #1 AI CRM, driving business innovation and customer success through AI.
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