WeWork Germany GmbH
Community Lead(m/w/x)
Full-timeOn-siteExperienced
Berlin
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WWWW_DE - WeWork Germany GmbH
Community Lead(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Curating community events and ensuring member needs are met at a global flexible workspace provider. 2+ years hospitality experience required. Daily reporting, global standards maintenance, and local cultural understanding.
Requirements
- Bachelor's Degree or equivalent experience
- 2+ years of hospitality experience
- Proficient local language and understanding of local culture
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills and ability to multitask
- Attentiveness to detail and efficient task management
- Enjoyment and thriving in growing relationships
Tasks
- Report to the building daily
- Ensure member needs are met
- Maintain WeWork global standards
- Deliver un-compromised member experience
- Curate events based on member interests
- Introduce members for business opportunities
- Create a welcoming environment
- Complete quarterly conversations with owned accounts
- Check in on all members regularly
- Anticipate member and guest needs
- Follow up with members who submitted negative ratings
- Resolve issues using severity scale
- Review Medallia responses for improvement
- Implement proactive changes
- Support front desk coverage
- Conduct pre-move-in meetings
- Complete New Member Orientation
- Curate new member on-boarding materials
- Conduct move out interviews
- Provide feedback on event programming
- Evaluate events based on attendance and satisfaction
- Set up and host weekly social events
- Promote events with posters
- Ensure building-specific operational requirements
- Conduct morning walkthroughs
- Escalate recurring issues
- Explain WeWork policies and procedures
- Communicate building issues to members
- Manage building energy levels
- Liaise with cleaning companies
- Track and organize keys
- Manage keycard stock
- Oversee Community responsibilities
- Review Emergency Action Plans
- Create incident reports
- Respond to emergencies
- Conduct building tours for VIPs
- Alert Growth Team on member notices
- Hand off prospective member sales
- Conduct tours for potential new members
- Share benefits tailored to needs
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- local – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WW_DE - WeWork Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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WWWW_DE - WeWork Germany GmbH
Community Lead(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Curating community events and ensuring member needs are met at a global flexible workspace provider. 2+ years hospitality experience required. Daily reporting, global standards maintenance, and local cultural understanding.
Requirements
- Bachelor's Degree or equivalent experience
- 2+ years of hospitality experience
- Proficient local language and understanding of local culture
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills and ability to multitask
- Attentiveness to detail and efficient task management
- Enjoyment and thriving in growing relationships
Tasks
- Report to the building daily
- Ensure member needs are met
- Maintain WeWork global standards
- Deliver un-compromised member experience
- Curate events based on member interests
- Introduce members for business opportunities
- Create a welcoming environment
- Complete quarterly conversations with owned accounts
- Check in on all members regularly
- Anticipate member and guest needs
- Follow up with members who submitted negative ratings
- Resolve issues using severity scale
- Review Medallia responses for improvement
- Implement proactive changes
- Support front desk coverage
- Conduct pre-move-in meetings
- Complete New Member Orientation
- Curate new member on-boarding materials
- Conduct move out interviews
- Provide feedback on event programming
- Evaluate events based on attendance and satisfaction
- Set up and host weekly social events
- Promote events with posters
- Ensure building-specific operational requirements
- Conduct morning walkthroughs
- Escalate recurring issues
- Explain WeWork policies and procedures
- Communicate building issues to members
- Manage building energy levels
- Liaise with cleaning companies
- Track and organize keys
- Manage keycard stock
- Oversee Community responsibilities
- Review Emergency Action Plans
- Create incident reports
- Respond to emergencies
- Conduct building tours for VIPs
- Alert Growth Team on member notices
- Hand off prospective member sales
- Conduct tours for potential new members
- Share benefits tailored to needs
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- local – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WW_DE - WeWork Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
WW_DE - WeWork Germany GmbH
Industry
RealEstate
Description
WeWork provides flexible workspace solutions globally, supporting members to do their best work and achieve new heights.
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